I love the continuous communication so I don’t have to wonder what is going on with my car. Thanks for the great work!
7/4/2018
Katherin Q. VERIFIED CUSTOMER
Wonderful service!
7/4/2018
Staphany M. VERIFIED CUSTOMER
Exelent service
7/3/2018
Shirley M. VERIFIED CUSTOMER
Thomas Thank you for taking care of my Cmax. Appreciate your help.
7/3/2018
David A. VERIFIED CUSTOMER
They didn’t reset the oil or take out the number paper from my car and I had to call to check if my car was ready they didn’t all like they said they would.
7/3/2018
Daniel C. VERIFIED CUSTOMER
Good customer service, very friendly and professional
7/3/2018
Michael R. VERIFIED CUSTOMER
Javier was very courteous.
7/2/2018
Lonnie K. VERIFIED CUSTOMER
Thomas's crew discovered a oil leak coming from the PTO during a routine service. He arranged for the evaluation and repair, keeping us informed throughout the entire process, even arranging a loaner vehicle that fulfilled our needs. The only complaint we had was the amount of time that Ford took to approve the repairs. Four days seem to be excessive although Thomas did explain the whole process to me when picking the vehicle up. We were extremely pleased with Raceway and Thomas during the entire process!!!
7/1/2018
Scott P. VERIFIED CUSTOMER
Great service experience, as always.
7/1/2018
Manuel E. VERIFIED CUSTOMER
My hood latch handle was left hanging during my prior visit. I immediately called and asked them to leave notes in the computer so I wouldn’t have an issue when I returned for my 100K service. When I brought this up on 6/30, they said they will attach it. They later called me saying it was broken and they weren’t responsible for it. He said he will talk to his manager. Not acceptable. I take all my service to you, so there was no way anyone else could have broken it. Not acceptable service. I’m definitely sure it’s not up to Ford service standards.
7/1/2018
Edgar O. VERIFIED CUSTOMER
Great customer service, amenities, and waiting area,
6/30/2018
Ian S. VERIFIED CUSTOMER
Great communication
6/30/2018
Thomas S. VERIFIED CUSTOMER
Great service from Dan.
6/30/2018
Patrick S. VERIFIED CUSTOMER
Thomas was excellent! He was very helpful and his communication was great. He kept me in the loop and made sure I understood exactly what was needed in order to keep my vehicle running in the best shape. I am a regular customer and I always have pleasant interactions with Thomas!
6/30/2018
Mary S. VERIFIED CUSTOMER
Thomas and mike are the best!
6/30/2018
Peter G. VERIFIED CUSTOMER
Great customer service
6/30/2018
Kathryn R. VERIFIED CUSTOMER
My service went very quick and smoothly.
6/29/2018
First Class. VERIFIED CUSTOMER
Javier was great!
6/29/2018
Randall C. VERIFIED CUSTOMER
I was a walk in at 1700 hrs and they got me in and out in record time. Thank you.
6/29/2018
Ruben G. VERIFIED CUSTOMER
Thank you for am affordable oil change and a job well done. I hoped you would wash the vehicle but I understand in the summer months our water conservation is necessary in California. Thanks again for the quality and timely work of my vehicle