Thomas was very professional and completed the job. It’s nice to see a familiar face when I visit Raceway Ford.
5/18/2018
Lori G. VERIFIED CUSTOMER
I have had several encounters with Thomas and he has never disappointed me, even when things don’t go as planned. He’s a great asset to your organization.
5/17/2018
Daniel L. VERIFIED CUSTOMER
My car has an issue with charging. After about a 50% charge an error light comes on the charger and sometimes it stops charging. Intermittent issue I know. I was told and it was written on my receipt that they could not duplicate the problem. When I dropped the car off it had 10% battery. When I picked up my car 7 hours later my battery was at 0% and partially down in the reserve. How could they have tried to duplicate the problem if they didnt plug it in? My service advisor was great and I have no complaint with him. Dont want to accuse anyone without all the facts, but this is a significant discrepancy.
5/17/2018
Elijah D. VERIFIED CUSTOMER
always trust these guys and ill bring any brand car to them.
5/17/2018
Marta B. VERIFIED CUSTOMER
Thank you so much Thomas! It was a pleasure to meet you and nice to go to a car place and not be treated like i am a dumb girl...lol. It was great to be welcomed and be able to share our love for fast cars. Keep up the great customer service and see you at my next oil change! Marta B
5/17/2018
Richard S. VERIFIED CUSTOMER
I trust your service. Thank you for not trying to sell me something I don't need.
5/17/2018
Garth S. VERIFIED CUSTOMER
Finished the services in time estimated. Good job!!!
5/17/2018
Ismael G. VERIFIED CUSTOMER
Thanks Mark
5/16/2018
Reginald S. VERIFIED CUSTOMER
Ryan also helped out with the bluetooh as well. So job well done.
5/16/2018
Elaine H. VERIFIED CUSTOMER
Thank you
5/16/2018
John L. VERIFIED CUSTOMER
Alan gave great customer srvice
5/16/2018
Judith R. VERIFIED CUSTOMER
Christopher Price is really on the ball...very professional and helpful!
5/16/2018
Glenda Z. VERIFIED CUSTOMER
Great service. Keep it up ????
5/16/2018
Louis C. VERIFIED CUSTOMER
Totally satisfied
5/16/2018
Lorna S. VERIFIED CUSTOMER
Vicente was friendly,approachable answered my questions and went beyond by having my car washed..i was so grateful for it..he updated me of what was going on ..very good employee.
5/15/2018
Chris L. VERIFIED CUSTOMER
I drop my vehicle off at approximately 11 a.m. in the morning at 2:30 p.m. I was notified all the service has been completed with the exception of replacing the rear windshield wiper I was notified approximately 5 p.m. my vehicle was ready for pickup however when I arrived I noticed the vehicle was not washed which I had requested. Thomas was surprised at this he had placed the necessary documentation in the vehicle for it to be washed. Thomas offered to have it washed right away however I was on a schedule and I couldn't wait any longer 6 hours was enough it should have been done. That was my only disappointment
5/15/2018
Amanda F. VERIFIED CUSTOMER
You kept me informed of the status of my vehicle throughout the process. Your service was courteous. Thanks a bunch!
5/15/2018
Melodie E. VERIFIED CUSTOMER
Fantastic courteous service... very happy.
5/15/2018
Eric C. VERIFIED CUSTOMER
I have worked with Javier a few times at the dealership service and Quick-Lane. Always a great person to work with.
Thanks,
Eric