Excellent Svc and courtesy from the valet on pick up and delivery…made it very easy and hassle free
7/31/2024
David S. VERIFIED CUSTOMER
My experience was above and beyond excellent with Mr. McFarland he was 100% professional honest and sincere he completely took awesome
Care of my vehicle and I’m very very grateful to have had the privilege
To have him cross my path he is the definition of how true honest customer service should be I will always return to his location.
Again just want to send a special thanks to Mike.
Quick lane Ford Sycamore Canyon Rocks.
7/31/2024
John P. VERIFIED CUSTOMER
Excellent service Edwin is great
7/30/2024
Elizabeth D. VERIFIED CUSTOMER
Dawson was professional and took the time to go over the details, with my mother and I. Thank you for your time and support.
7/30/2024
Amanda S. VERIFIED CUSTOMER
I want to speak to a manager. I am extremely disappointed in the service that was done on my SUV for routine 75k mile service. Debris was left in my AC system and I just found my coolant levels were far below the minimum level
7/28/2024
Oscar C. VERIFIED CUSTOMER
.
7/28/2024
Coleen C. VERIFIED CUSTOMER
Knew what I needed
7/27/2024
Edwing T. VERIFIED CUSTOMER
Thomas was outstanding!
7/27/2024
Leticia P. VERIFIED CUSTOMER
Both Edwin and Stewart are great!
7/27/2024
Lynn T. VERIFIED CUSTOMER
Thomas is always very polite and takes the time to explain things to me. He always gives me recommendations for repairs I need now and repairs in the future. It’s so nice to know he is always there when I call for help!!
7/27/2024
Judith C. VERIFIED CUSTOMER
Full explanation of diagnostics was not fully discussed. Only about recommendations my car needed but was not explain what was not done for today service. I was not explained that my tires were not rotated due to lug nuts warped, when last service was done here, which means my lug nuts were stripped here at Ford quick lanes. Not very happy unfortunately.
7/27/2024
Gina F. VERIFIED CUSTOMER
After a little prodding, I finally was getting updated regularly. Everyone is helpful here.
7/26/2024
Irene M. VERIFIED CUSTOMER
Stewart was extremely professional, helpful and courteous. He answered and explained all my questions and som that I was unaware of. He even called me to bring my car back because the alarm system had never been installed. I was unaware of this but he got it corrected. I would rate Stewart service as a 10.
7/26/2024
Jack T. VERIFIED CUSTOMER
Thomas was courteous and took care of business efficiently. I was totally satisfied with my service experience.
7/26/2024
Richard T. VERIFIED CUSTOMER
Edwin was great! Kept us informed on the vehicle and we appreciate his honesty.
7/26/2024
Ken D. VERIFIED CUSTOMER
Thimas was excellent as always. It would be a loss to see him promoted to management and not cloned for a replacement service writer.
7/25/2024
Paula N. VERIFIED CUSTOMER
Thomas Fraser provides wonderful Costumer Service, and he always goes out of his way to make sure our vehicles needs are taken care of.
Thank you Thomas!
7/25/2024
David C. VERIFIED CUSTOMER
Thomas and Javier always awesome customer service experience
7/25/2024
Margi R. VERIFIED CUSTOMER
Pickup and delivery back to me went smoothly. I was kept update on the process of the repairs and when the car was ready and would be delivered back to me.
Really like this service.
7/24/2024
Jose R. VERIFIED CUSTOMER
Good people answer all my questions
Thank you for your service.