Alan did a outstanding job. From checking me in, keeping me informed during the repair, and explaining the fix during the check out. I would enjoy working with Alan anytime I need service!
3/16/2018
Kyla B. VERIFIED CUSTOMER
Everyone was very nice and helpful
3/16/2018
Miguel C. VERIFIED CUSTOMER
Very helpful, great communication and professionalism
3/16/2018
James L. VERIFIED CUSTOMER
Thomas went above and beyond the scope of his job. I had a flat tire and this can be quite a problem if a person is handicapped like I am. Even walking 10 feet is an incredibly painful process for me. Thomas came outside to me, put me completely at ease, and treated me with a great deal of dignity and respect. He took the flat inside and had it fixed in less than 20 minutes. He cheerfully brought me the bill, and acted as my legs to pay it quickly and efficiently. He put me completely at ease during the entire process, this is by far the best service I have
ever received at any tire shop in the last 20 years! Thank you for hiring such a great person to represent your business. I certainly will tell all of my friends about Thomas and your fantastic service. Thank you for a job well done! Sincerely Yours, Mr James A. Larive. (****-****-xxxx)
3/16/2018
Chantel R. VERIFIED CUSTOMER
We took in for recall that was done but my daughter says they didn’t tell her anything else that car might of needed which was weird... I’ve never gonna to a device department that has never said hey you need tires or your check engine light is on etc.. I mean I’m glad we weren’t being pushed to do anything but to not say anything other than we did your recall???
3/15/2018
E Anne. VERIFIED CUSTOMER
What more can I say than job well done in a friendly manner.
3/15/2018
Jessica J. VERIFIED CUSTOMER
Javier was amazing he went above and beyond to make me feel comfortable and taken care of.
3/15/2018
Jesus P. VERIFIED CUSTOMER
Job well done ????????
3/15/2018
Shawn H. VERIFIED CUSTOMER
Thomas is by far the biggest reason I travel from Menifee to Riverside to get my vehicle serviced at raceway. He is knowledgeable and friendly and always delivers on his word. He stands out as exceptional on an exceptional team. Thank you Thomas and Raceway Ford for outstanding customer service!
3/15/2018
Charles B. VERIFIED CUSTOMER
Prompt service.
3/15/2018
David N. VERIFIED CUSTOMER
It's pretty badd when you leave your vehicle for 4 hours to have something done. And when you pick up your vehicle it's not right. This happen twice 2 Saturdays in a row. When I pick up the vehicle the 2nd Saturday the following Monday we find that the seat is loose. I return the vehicle to have it done properly I was told that there was a boat dessen bolt knocked boat. I did not remove a bowl. I suspect that the repair required that some molds be removed. Therefore when they are finished the boats should be put back where they came from.
3/15/2018
Monica M. VERIFIED CUSTOMER
Don’t ever let Dan go anywhere I trust him with my car he’s the best
3/15/2018
Tim W. VERIFIED CUSTOMER
Great service, went to breakfast and came back and my service was done. Thank you Fast lanes....tim.w
3/14/2018
Lois S. VERIFIED CUSTOMER
Thomas was very helpful and fit me in for the last evening appointment on my Ford Edge. I'm very thankful and appreciate the great service!
3/14/2018
Staphany M. VERIFIED CUSTOMER
I never took my car over there I've got this text I don't know what is going on please contact me
3/14/2018
Brian P. VERIFIED CUSTOMER
Outstanding!
3/14/2018
Cristian N. VERIFIED CUSTOMER
Great Customer Service received from Mark.
Very much satisfy with service.
Thank You!!!
3/14/2018
Robert G. VERIFIED CUSTOMER
Great service, fast and friendly!
3/14/2018
Ian G. VERIFIED CUSTOMER
Yes Vincent **** was very good in customer service and I hope to see him for my next appointment