I bought a new 2016 Ford Flex and already have to change the tires on it barely a year old and the tires are gone
3/1/2018
Jimmy M. VERIFIED CUSTOMER
Excellent customer servixe! Very pleased!
3/1/2018
Maria H. VERIFIED CUSTOMER
He was the best person on the service department , of all the ford dealers I been used for my automobiles, he was very profesional , I am thank full he was the one he help us , thank you so much, 100% satisfied .
3/1/2018
Jim M. VERIFIED CUSTOMER
Thomas was great
3/1/2018
Armando R. VERIFIED CUSTOMER
Best service I got i’m happy
3/1/2018
Lauren M. VERIFIED CUSTOMER
Fast service
2/28/2018
Gus A. VERIFIED CUSTOMER
Patricia was great! Great customer service, explanation of items being done to my truck were explained very detailed & informative. I also asked for other future services to be done on my truck, she gave me detailed information & pricing for those items. Thank you Patricia for the great customer service!
2/27/2018
Davell W. VERIFIED CUSTOMER
Patricia made me feel welcome as soon as I walked in the door. I really appreciate her customer service. She took care of me and I definitely will be back.
2/27/2018
Shelley S. VERIFIED CUSTOMER
She was pleasant and informative. My wait time was minimal.
2/26/2018
Jennifer P. VERIFIED CUSTOMER
I didn’t appreciate the lack of customer service while picking up my vehicle and paying over $500 for service. The gentleman didn’t even go over my bill, didn’t go over what was found wrong while performing the “Total Works” oil change. I had to ask him what the parts, labor and how my tires looked. This is not the first time I brought in my vehicle for service but maybe my last. I expect someone to go over my bill and not treat my like I’m asking to much. Then the manager called because he heard I had some questions about my bill and I explained to him my frustration and he just made excuses for the poor customer service I received. I didn’t leave a happy customer, only having to read over all my papers at home to understand what was done to my vehicle and what the life of tires, battery etc look like. That information should have been explained to me especially when I was the only person the gentleman was checking out.
2/25/2018
Michael H. VERIFIED CUSTOMER
I appreciate the good work being done at raceway quicklane.
2/24/2018
Ian K. VERIFIED CUSTOMER
Smooth and efficient processing in/out of my vehicle service, with a friendly demeanor from Thomas. Great work!
2/24/2018
Frank A. VERIFIED CUSTOMER
I really trust Mark with anything having to do with my car ! And, he always goes a bit extra to save me money which I REALLY appreciate !
2/24/2018
Conrad G. VERIFIED CUSTOMER
Javier was very friendly and respectful. He answered all of my questions and concern in a professional manner. Job was completed in a timely.
2/24/2018
Alfredo P. VERIFIED CUSTOMER
Very satisfied thanks Javier
2/24/2018
Albert P. VERIFIED CUSTOMER
Very good service and communication
2/24/2018
Latona C. VERIFIED CUSTOMER
Very nice and friendly
2/23/2018
Humberto T. VERIFIED CUSTOMER
The representative was very helpful thanks
2/23/2018
Melodie E. VERIFIED CUSTOMER
Excellent service, very polite. I even got served faster
than I anticipated. I’m very happy with the whole experience.