Good work, except for the Lack of communication and sense of urgency, I waited for the call from service department all day, and after I call and left a massage, I got a call back at the end of the day, and after waited for almost an hour at service department, I was able to get my car back.
1/26/2024
Marv E. VERIFIED CUSTOMER
Excellent service and on time like promised
1/26/2024
Robert K. VERIFIED CUSTOMER
No body provides the level of service the way Raceway Ford does!
1/26/2024
Wendell H. VERIFIED CUSTOMER
Service was prompt and was well informed on status of vehicle
1/26/2024
Pamela T. VERIFIED CUSTOMER
Excellent job
1/26/2024
Banning Unified. VERIFIED CUSTOMER
Outstanding job, the technician was very reliable. Well experienced. The technician arrived on time. Thank you so much.
1/25/2024
Kathleen R. VERIFIED CUSTOMER
Excellent service.
1/25/2024
Joseph M. VERIFIED CUSTOMER
Javier was professional and very helpful.
1/25/2024
Marco F. VERIFIED CUSTOMER
Great service on time clean and ready
1/25/2024
Israel P. VERIFIED CUSTOMER
Javier Fernando's is always great to talk to and ask questions too. 110% on him.
I do have a concern with the mechanics that are doing the oil changes or whatever the case is.
I just want to point out to have them be really careful with how they drive and park our vehicles. It seems like they have no care for them and watching through the television screens on how careless they can be at times while working on our vehicles. Or at least it seems.
Other than that, thank you raceway for taking care of our vehicles.
1/25/2024
Gary L. VERIFIED CUSTOMER
Always professional and care
1/24/2024
Lisett G. VERIFIED CUSTOMER
Amazing timely matter and my issue was fixed on my vehicle!
So satisfied. Thank you so much Stuart!
1/24/2024
Ricardo R. VERIFIED CUSTOMER
Great communication and follow through on the repair. Thank you!
1/24/2024
Melinda S. VERIFIED CUSTOMER
Alan was great and kept me informed along the way.
1/24/2024
Jerry Q. VERIFIED CUSTOMER
I am very pleased with the work and Fernando explained everything to me.
1/24/2024
Ryan A. VERIFIED CUSTOMER
Technician was on time. Answered my questions, courteous, job was done fast. Will definitely use it again.
1/24/2024
Evan S. VERIFIED CUSTOMER
Service took longer than expected and I had to reach out several times to get updates. Phone calls to the dealership were rejected each time. The online tool also did not give me updates about the status of my vehicle's repair.
1/24/2024
Jim H. VERIFIED CUSTOMER
Good service. Good technician. On time.
1/23/2024
Pedro G. VERIFIED CUSTOMER
They did a great job thank you
1/23/2024
Ramon P. VERIFIED CUSTOMER
Mr Fraser is always on top of things and makes sure that he delivers the best service possible. Has never disappointed and is always professional and courteous. Would recommend Raceway Ford just because of him. Thank you!