Raceway Ford Auto Repair Service Center

Edwin **** un excelente servicio fue muy amable me iso sentir muy seguro en todas las dudas que tenia , muy confiable i profesional, gracias por todo muy satisfecho , lo recomiendo gracias

After paying so much money, they did not want to rotate my tires/ alignment. Will not be returning for any more services.

Professional service. No pressure to accept other unwanted services. Paying ion line felt good. Thomas is a great advisor. Happy Holidays. Raj

Estoy satisfecho con el trato ytrbajo q hicieron.muchas gracias.

Thomas was so helpful and informative never left me waiting long ,and was very respectful. I really appreciated that. Thank you thomas

Very impressed by the helpfulness of Javier and his staf. Great overall experience!!

Thanks Javier for helping me out today ????

Very helpful, nice and pleasant. Provided me with an appt to take care of a warranty issue.

Highly satisfied with quality/time of service.

Fun

Great place , Javier is a great person to listen to your needs .

Efficient and professional.

Arrived on time and finished on time.

Amazing staff.. fun and Efficient!! I will be back for ally car needs. Thomas was also a great help at locating parts

Very glad you allowed the guy to come to me - took him all of about 15 minutes to do the check. Hopefully this is the last time I have to have airbag work done. 5 times is 4 too many.

I dropped off my vehicle a day earlier than scheduled. Edwin took possession of the vehicle and kept constant contact with me during the process. He was courteous and professional.

Javier was amazing! My car was ready in a great amount of time. Javier took the time to explain me everything I needed and even the time frame I had to replace things in my vehicle. He answered all my questions

Edwin kept me informed about the service on my truck.

You should be proud of your team over at Raceway Ford. I live in Murietta and traveled to raceway instead of going to my local Ford dealership which is gosh they are absolutely horrible over there and do not know how to take care of customers, race, warehouse, my business as long as I own afford you guys over there are incredible. Thomas is definitely an asset

From the time of drop off to the time of pickup my experience with service was at an utter disappointment. Luckily Brandon (the sales rep who sold me my car saved my experience). Stewart was rude and offered zero help and made no attempt to help resolve my issue or offer assistance while being rude. On top of that, not one representative had contacted me about the status of my car and the issue that was at hand. I had received a message on Friday (11/17) that my car would be ready Monday (11/20). Monday came around with nobody contacting me on the status since there was not a specified time on pick up which should not be my responsibility to find out. I then called Tuesday (11/21) to demand an update and was met with a response of “Well if you received a message saying it would be ready Monday then you should have came and picked up the vehicle.” As expected since I never received a call on the update of the vehicle, I had been told that the car wasn’t ready yet and would be by the end of the day. I understand timing is never perfect, however the professionalism displayed with lack of communication and rudeness is an issue. I would appreciate a response and/or a call from management to further discuss this matter as it is truly unacceptable and unprofessional.