I work with dealerships every day and have to say I was very impressed with Laura’s service and follow up.
10/14/2021
David K. VERIFIED CUSTOMER
Very satisfied
10/14/2021
John P. VERIFIED CUSTOMER
Juan was not there when I arrived for the 1 pm appointment he scheduled for me, so after waiting 20 mins, Chuck took care of it. I came to pick up the vehicle at noon the next day, I had to wait 30 mins to get the car. Juan was out to lunch. To his credit , he did leave 2 voicemails saying the car was ready before noon & he may be at lunch. I was riding my bike to the dealership due to no shuttle service & I did not hear my cellphone ring while riding my bike. I am not happy with the customer service.
10/14/2021
Tina R. VERIFIED CUSTOMER
Cost was more than expected
10/14/2021
Pedro G. VERIFIED CUSTOMER
I am satisfies in a customer service world very good nice people
10/13/2021
Virginia C. VERIFIED CUSTOMER
Juan took care of my needs as a walk in very efficiently and quickly.
10/13/2021
Aja S. VERIFIED CUSTOMER
Juan is always great gets me in and out and is very personable, great service!
10/13/2021
Jerome G. VERIFIED CUSTOMER
Great job! Great communications from Juan
10/13/2021
Donald G. VERIFIED CUSTOMER
Juan performs his job very well.
10/12/2021
Margaret R. VERIFIED CUSTOMER
Juan was great. I do plan on calling Fiat since I don’t think it’s normal to need a new radio on a 2016 model car. Juan provides great customer service though
10/12/2021
Celia C. VERIFIED CUSTOMER
Fast & friendly service!
10/12/2021
Lynne F. VERIFIED CUSTOMER
4 hours later absolutely NO service was done on my car for a simple oil change.
10/12/2021
Alan M. VERIFIED CUSTOMER
I really like it my maintenance guy Juan
He was awesome and very understanding ,made much easier for me .for sure I’m coming back
10/12/2021
Steven H. VERIFIED CUSTOMER
Lack of communication. Dropped jeep of at 8:30, I did not get a status update or any information until noon the following day. I was without the vehicle for two days for what should have been a 3 hour service.
10/10/2021
Shelly R. VERIFIED CUSTOMER
Juan went out of his way to keep me informed during every step of my service.
He was professional and kind. A true asset to your company.
10/9/2021
James T. VERIFIED CUSTOMER
Gilbert was quick to work with me and very courteous. Told what was going to happen and notified me when car was ready for pickup.
10/9/2021
Michael B. VERIFIED CUSTOMER
Anthony was very accommodating with this 3rd attempt to fix the AC and trying to do all that he could but obviously it’s a Jeep defective part.
10/9/2021
Don S. VERIFIED CUSTOMER
Anthony's great knowledge and personable service is what keeps me coming back to your dealership. Thanks for great service that I can trust.
10/9/2021
Brian P. VERIFIED CUSTOMER
Your team did a fantastic job of working with me and helping to get my car in quickly and repaired quickly. Thank you to management for making this happen.