Good job. Gil was thorough, explained, and just handled issues.
9/25/2021
Brit M. VERIFIED CUSTOMER
Anthony Norton was my service advisor he was very helpful and explain things very clearly and told me the easiest way to get a hold of him which helped a lot because getting a hold of anybody through the phone service is really tough I was real satisfied with the work that was done thanks
9/25/2021
Robert A. VERIFIED CUSTOMER
Friendly staff.
9/25/2021
Ingrid D. VERIFIED CUSTOMER
I haven’t had such great service at Bob Baker in years as I had today. Wonderful visit.
9/25/2021
Amy T. VERIFIED CUSTOMER
My service advisor, Anthony, is always thorough, & explains what the process is during, & at the end of servicing. At this point, he is one of the nain reasons we keep our Jeep.
9/24/2021
Ally G. VERIFIED CUSTOMER
Gilbert is awesome, so friendly, kind, and patient! I will be requesting Gilbert on all my future services. Thank you for all that you do!
9/24/2021
Derek H. VERIFIED CUSTOMER
Good Job.
9/24/2021
Dyann D. VERIFIED CUSTOMER
The service tech was polite, professional, and attentive. The service was done well and under anticipated estimate.
9/23/2021
Mo D. VERIFIED CUSTOMER
Laura is an excellent service advisor. I truly appreciate her professionalism and because of her, I will be going back to Bob Baker Jeep to service my car and buy another Jeep.
9/23/2021
Sherrie Jeff. VERIFIED CUSTOMER
Gilbert Ahumada is an incredible representative of not only Bob Baker Auto Group but of the MOPAR brand overall. He has always been the consummate professional who without exception meets every commitment made. At one point in time, we drove other brands including those of lesser quality including BMW. The inherent quality of our Dodge and Jeep vehicles surpasses all others we have owned. Thanks to Gilbert, we have immense confidence in both your dealership and the brand we drive.
9/22/2021
Gilbert P. VERIFIED CUSTOMER
Anthony was great!
9/22/2021
Jeanette S. VERIFIED CUSTOMER
Always enjoy working with Laura.
Wish you weren't getting rid of the express oil service. service I always could counted on for quality of service.
9/21/2021
Sylvia B. VERIFIED CUSTOMER
Great job! Thank you, so much.
9/21/2021
Mike C. VERIFIED CUSTOMER
Customer service was a 10 out of 10 but on the way home the fender started getting eaten up by the tires again
9/18/2021
Andrew C. VERIFIED CUSTOMER
Awesome service. Service Mgr Anthony was a great help getting the mistakes that aanother shop made. The other shop was Jack Powell in Escondido, actually. Your guys corrected their mistakes. Well done. I will be coming back.
9/18/2021
Sal V. VERIFIED CUSTOMER
Excellent service by Anthony Norton once again.
9/17/2021
Linda H. VERIFIED CUSTOMER
Thank-you!! I LOVE my Jeep Renegade!!
9/17/2021
April D. VERIFIED CUSTOMER
They damaged my car, left dirt on the floor mats and put quite a few miles on my jeep. The communication was very poor and I will never bring my Jeep back to your dealership.
9/16/2021
Steve D. VERIFIED CUSTOMER
Gilbert is always willing to assist whenever I need something addressed with my Jeep. I’ve had a few things come up that needed attention and Gilbert was a bug help.
9/16/2021
Mark H. VERIFIED CUSTOMER
Gilbert was very helpful and communicated with us all along the way. Our experience was truly positive from beginning to end. Thank you.