Bob Baker Chrysler Jeep Dodge Ram Auto Repair Service

Laura was great! Thank you!

An enormous shout out to Anthony, my service advisor. He took care of my beautiful car with excellent customer service. One big factor in remaining loyal to Jeep is because of your service department, Anthony in particular. I know if something needs to be addressed, it will be.

My service tech Anthony is amazing. Top notch Customer service!! He even gave me his cell phone number for ease of schrduling. Now that is a great service. Thank you so much

Anthony Norton has always taken care of us. He takes the needed time to fully understand what the problem is with our car and gets it handled in a time efficient manner. He is pleasant to work with and professional as well. As far as the technician/mechanics go, they also have done a superb job on our cars. Our cars come back not only repaired, but care is taken to be sure to keep our cars cleaned up after the needed repairs are completed. Kudos to all of you, and thank you. Forrest F

Service advisor, Anthony, went out of his way to get my service done same day. Much appreciated!

Laura was extremely helpful and very patient. Than you very much!

Great service

I am always very grateful for the service Anthony provides. He always keeps his promises and is great communicating with me.

Juan is one of the nicest people I've ever met. Super patient and helpful. He's a huge asset to your dealership. I had such a great experience I would be willing to drive over an hour from my home (past a half a dozen other jeep dealers) just to use Juan as my advisor.

Fast service, fixed the problem within my budget

Juan and Andrew were wonderful. Kept in touch the entire process. Cristian was also great and patient with us. Thank you

Juan is the best!!!

$800 for a 2009 Dodge Caliber SXT alternator is too expensive… $1200 for the alternator and install is also too expensive…

Laura was very efficient and helpful. Thank you.

Anthony Norton explained what was needed and why. Having an appointment and estimate of time was very helpful. It was ready as promised. Gilbert was very helpful with my regular vehicle maintenance while Anthony was out and he followed up on helping with setting up the appointment for the suggested additional service. Both represent your company well!

Anthony was extremely knowledgeable and helpful-making sure everything was taken care of. Thank you!

My ,Ram truck... is a working vehicle.... and I love it.... and the way it handles, When I was in Santa Maria, a year ago..... I had been having troubles with my Fab...I took the truck to the dealership up there..... and to my surprise.... I was told It would be $200 to replace ..... okay...... but then the service manager said “ let’s try and replace the batteries “ to my surprise it worked!!!! AND the dealership didn’t charge me for the batteries , I love ?? This Santa Maria Dealership!!! Great customer service.... honesty...... professional service...... needless to say.... if I lived in Santa Maria I would differently recorded them........well........ now here is the Carlsbad Story......my husband took my Truck into the Carlsbad dealership All I needed was to replace a loaded Fob ... he was told $320 for new one..... after he Negotiate the price to $ 200..... it was then going to cost another $85 dollars to sink the Fab to the Truck...... what the FiretrUCK!!!! He was not given a choice to do it himself. I’m flat out pissed! Everything The Santa Maria dealership was...... Carlsbad was not!!!! I love my Truck and I love Carlsbad..... but get it together......before I need to by my next Ram truck from a different dealership Cynthia B

Easy rescheduled maintenance. Thank you to Laura for her assistance and understanding.

I bought 4 new tires and had a check on the engine and brakes. My appt was at 9am. I drove out at 3:30pm. The tires sat there for two hours. I understand that service gets busy but was told it would be around two hours. The communication was horrible and when the car was done there was grease on all tires and they forgot the wiper blades three times. I wasted an entire day when I could have taken to a tire store. I will not be returning and will not purchase a car here. Feel free to call me as I will be leaving another review on google.

Anthony Noton and the tech, Erin (or maybe Eric) **** were great trouble shooting the sound I was hearing. It wasn’t easy and they persisted. I really appreciated that.