Anthony’s customer service skills are excellent. His recommendations were to the point with no pressure. Everything he said and did was timely.
9/10/2021
Jeffrey C. VERIFIED CUSTOMER
I also left comments in the other survey, but Juan is outstanding. He responds very quickly and goes above and beyond to leave us as happy customers.
9/10/2021
Mark K. VERIFIED CUSTOMER
Laura was great!
9/10/2021
James S. VERIFIED CUSTOMER
Juan is awesome. Very welcoming and efficient. Just waiting on last part.
9/9/2021
Constance S. VERIFIED CUSTOMER
Laura is always a pleasure to work with.
9/9/2021
Janette C. VERIFIED CUSTOMER
Quick and easy! Regular service was completed and pick up was smooth, vehicle was pulled up once I got there
9/4/2021
Yingning G. VERIFIED CUSTOMER
Hi, my car started making rattling noises right after I picked it up. I thought it was my decorations but it was actually from the battery compartment. It might be some wire got lose during the battery change. That happened before in the other Fiat Convoy store. Can you fix it please? Thank you
My phone is +****-****-xxxx
Please give me a call when you have time. Thank you
9/3/2021
Douglas H. VERIFIED CUSTOMER
Bought a used car 2 weeks ago and already had to bring it in to have an oil leak repaired. Spoke to used car sales manager who seemed to care less about my problem.
9/3/2021
Not Provided. VERIFIED CUSTOMER
He was great.
9/3/2021
Rochelle V. VERIFIED CUSTOMER
Mechanics broke parts on my vehicle. Had to take it back 2x to fix now my vehicle is loud and doesn't run the same. But, Laura did an amazing job on customer service I'm still waiting to be reimbursed for my rental through Greenoak from the original service.
9/3/2021
Chad C. VERIFIED CUSTOMER
Juan is an outstanding and on point professional. He is an absolute pleasure to be around, he makes the service experience not like your normal dealership visit. He is friendly, sincere and he cares about people and his clients. I would recommend Juan to anyone who is looking for a solid individual to work with in service.
Thank you
9/2/2021
Jill M. VERIFIED CUSTOMER
I’ve said it before: you need more service managers like Anthony! He is the best and has always taken care of me well!! Super great dude!!
9/2/2021
Eddmond A. VERIFIED CUSTOMER
Juan’s the best, from dropping off the vehicle to getting updates, and picking up the process is convenient and efficient. Juan is excellent at communicating and provides the best customer service.
9/1/2021
Sherrie Jeff. VERIFIED CUSTOMER
Gilbert is the ultimate professional and treats us incredibly well without exception. Jeff &Sherrie Smith
9/1/2021
Angel C. VERIFIED CUSTOMER
Ten quihubo ya pues güey onda onda
9/1/2021
Derail Leonard. VERIFIED CUSTOMER
I hate that my appointment mixed up I was supposed to be there the next day. But they were able to take my vehicle that day and I also did a test drive of the new Jeep grand Cherokee L. If I purchase a jeep I would definitely buy it from your company
9/1/2021
Guyleine L. VERIFIED CUSTOMER
Juan went out of his way to make sure my Jeep was safe after my tire problem.
9/1/2021
Thomas G. VERIFIED CUSTOMER
Jaun was great to work with!
8/31/2021
Debra K. VERIFIED CUSTOMER
I was extremely satisfied with my services. My service manager Anthony at Carlsbad Bob Baker was very generous with his time explaining the details that were done to my vehicle. Everything was done in a manageable time frame.
8/31/2021
Jane Allison. VERIFIED CUSTOMER
Laura was, as always, wonderful! She answered all my questions, communicated status, and was a pleasure to work with. Thank you!