it has been about 8 years since any major seravice was needed, so the repairs were not unexpected. Seems to be running well now.
6/13/2021
Joan A. VERIFIED CUSTOMER
Anthony was awesome! I was frustrated that I had to leave 2 messages before someone got back to be to schedule an appointment. Yes, I'm old school...id rather talk to someone to schedule the appointment but why can't someone answer the phone?
Thank you!
6/12/2021
Rena W. VERIFIED CUSTOMER
Juan G. is a thoughtful service rep whom I can trust. I don’t feel he is pushing unneeded repairs and services. Trust makes me return to him every time.
6/12/2021
Matt R. VERIFIED CUSTOMER
10 out of 10 !!
6/11/2021
Steve M. VERIFIED CUSTOMER
I would like to thank my service writer Anthony Norton. Anthony always is very courteous and keeps me informed on the status of my car.
6/11/2021
Justin E. VERIFIED CUSTOMER
Fast service, Anthony was very helpful
6/11/2021
Michael V. VERIFIED CUSTOMER
Long wait time, too many additional charges, difficult to get ahold of someone on the phone, no one there to greet you when you arrive (have to approach service advisors in their office and try to figure who is supposed to help you), didn’t have me on the schedule even though I scheduled over the phone, no complimentary car wash, the ride service was unsatisfactory, had difficulty providing me printed copies of my paperwork, too many text messages from too many different numbers
6/11/2021
Curt C. VERIFIED CUSTOMER
Juan did a great job as my service advisor. Thank you
6/11/2021
Michelle D. VERIFIED CUSTOMER
Yes, Juan always takes care of business with my jeep! I have not been disappointed and I feel my vehicle is in professional care. I will recommend Bob Baker and did so just today mentioning to go buy a jeep through you dealership. I’m pleased you could help my jeep. Will be back soon for some other little things. Thank You
Mechell Ames
6/11/2021
Angel C. VERIFIED CUSTOMER
I can’t speak highly enough with the professionalism and mechanical workmanship I receive at Carlsbad Bob Baker Jeep. Big shout out to Anthony who has been my point of contact for years.
6/10/2021
Dale G. VERIFIED CUSTOMER
Anthony was awesome. Thank you
6/10/2021
Calvin T. VERIFIED CUSTOMER
Antony Norton went above and beyond to make sure my car was fixed correctly, and in a timely manner!
The whole team (any random employees) we’re all incredibly friendly and courteous!
I really appreciate them, and most importantly, give Anthony a Raise!!!
(Or at least throw the team a pizza party at least)
Thank you!
6/10/2021
Matthew M. VERIFIED CUSTOMER
Gilbert was the best employee that has helped me
6/10/2021
Robert G. VERIFIED CUSTOMER
Anthony was great
6/9/2021
Jeremy G. VERIFIED CUSTOMER
Gilbert was awesome. He didnt hesitate to help me out with any questions I had about my service. He also went above and beyond to get answers about my radio and has set it up for me to get a new one installed. Thank You!
6/9/2021
Brant W. VERIFIED CUSTOMER
Gilbert was helpful and did what he said and kept in good contact throughout the process
6/9/2021
Thomas L. VERIFIED CUSTOMER
Anthony always does his best to determine my Jeep needs and how long it’ll take to complete the service! He’s been my mgr now for most of my Bob Baker service needs for 2024 Rubicon purchased there! Tom
6/8/2021
Luke S. VERIFIED CUSTOMER
Anthony stayed late to help me out. Really appreciate his help
6/5/2021
Paul R. VERIFIED CUSTOMER
Needed to solve some mysterious mechanical and system problems... identified and solved - bonus, truck got a bath
6/3/2021
Bradley R. VERIFIED CUSTOMER
Gilbert is the best! He did a great job of keeping me up to date and made sure everything with my care was taken care of.