Laura fit in me the same week I started having an issue with my jeep. I’m very appreciative! Thanks Laura.
5/20/2021
John E. VERIFIED CUSTOMER
Gilbert was great. Very helpful.
5/20/2021
Cynthia M. VERIFIED CUSTOMER
She was on top of it and very helpful
5/19/2021
Franck H. VERIFIED CUSTOMER
I had to bring back my car 2 weeks in the row, waste a time and money because they could not give a car so I used Uber , no coffee machine, the customer service is not the way he used to be
5/19/2021
Indrani D. VERIFIED CUSTOMER
Gilbert was very helpful and did a great job.
5/19/2021
Sherrie Jeff. VERIFIED CUSTOMER
We love our 2020 Durango after owning two Grand Cherokees all of which were purchased new. Gilbert is exceptional and although a seam in our radiator was beginning to leak coolant, he recommended replacing the radiator which remains under warranty. Truly appreciated! Ten stars all the way. Jeff and Sherrie Smith
5/19/2021
****B. VERIFIED CUSTOMER
I am satisfied and content with the mechanical services done to my vehicle. The only thing I am not satisfied with is the lack of the service representative communication,I had to call several of times to get a hold of my service representative to find out the status on the arrival of the parts for my vehicle.
5/19/2021
Jess S. VERIFIED CUSTOMER
Gilbert fit me in his schedule. Really appreciated it.
5/18/2021
Franklin R. VERIFIED CUSTOMER
Kool !!!
5/18/2021
Jaime S. VERIFIED CUSTOMER
Gilbert was great at explaining the benefits of each service. Very helpful and knowledgeable!
5/18/2021
David L. VERIFIED CUSTOMER
I dropped my JGC off last Wednesday and the service writer said he would call me Thursday and be done by Friday. I've heard nothing, left messages this morning. No return calls. Had to drive to the dealership to inquire but they could find out anything. No vehicle, no info as of this Monday PM. David L
5/17/2021
Sherrie Jeff. VERIFIED CUSTOMER
Gilbert is always exceptional when our Durango is in for service. Ten stars!
5/16/2021
James S. VERIFIED CUSTOMER
Anthony my representative was professional and made me feel welcome. This was unlike past experiences.
5/16/2021
Merle M. VERIFIED CUSTOMER
Laura did a great job staying on top of the repair. One of the best service experiences I’ve had a Bob Baker.
5/15/2021
Mike B. VERIFIED CUSTOMER
Laura was fantastic and helped me with everything I needed today!
5/15/2021
Lachlan M. VERIFIED CUSTOMER
Gilbert Ahumada is a great service representative that is very knowledgeable about my vehicle, friendly, and has always been right on with the necessary services.
5/15/2021
Thomas M. VERIFIED CUSTOMER
We have a lot of confidence in our service rep Anthony Norton. We feel we can always call him direct with questions. Hang on to him.
5/15/2021
Terry M. VERIFIED CUSTOMER
Service advisor Anthony Norton did an excellent job! He explained everything and it was on time! Has good customer service skills!
5/14/2021
Eiry R. VERIFIED CUSTOMER
Even though it was very busy your guy was efficient in checking my car in and getting the work done in the timeframe provided