Gilbert Ahumada always comes through for me with the two cars I bought from Bob Baker. I always request him, he is exactly the type of person you want to deal with when you’re car is in for service or repair! 5 stars
5/14/2021
Richard C. VERIFIED CUSTOMER
Thanks Gilbert.
5/14/2021
Susan V. VERIFIED CUSTOMER
I arrived at your dealership Thursday last week from Indiana, and was greeted Anthony. I explained I thought the van was running rough -could he take a look at it? He said he was busy- taking appointments 2 weeks in advance.. in spite of that he said could I come back Monday and he would work it in.When I returned he promptly got the van in the shop- did diagnostic and a test drive and then told me they found no problem- it was safe to drive and if I had any problem, come on back.i am so appreciate of his professionalism and concern for my safety- thank you so much ! Anthony went way above and beyond -setting a very high bar for your dealership service department. It means a lot to show kindness to a retired teacher on a "bucket list" adventure-thanks again!
5/13/2021
Edith M. VERIFIED CUSTOMER
Anthony Norton continues to be #1!!
5/12/2021
Victor S. VERIFIED CUSTOMER
Service delivered as promised
5/12/2021
Johna N. VERIFIED CUSTOMER
Gilbert was fantastic. Constantly checking in. And followed through on everything.
5/9/2021
Lawrence S. VERIFIED CUSTOMER
Gilbert goes above and beyond to take heat care of our service needs. Je is professional , knowledgeable and extends superior custo.er awrvice..
Gilbert is a signifcant asset to the Non Baker organization.
Thank you
Larry Sangis
5/8/2021
Thomas W. VERIFIED CUSTOMER
My car was there from Monday April 26th till today May 7th. The Recall on EcoDiesel. Of course both the dealer and MANUFACTURERS ( FCA)do not offer a loaner/rental car. This has been waiting since Dec 2019 for parts.
The disappointment when I got the car back was it was filthy. Not a great way to to go. I have had good experiences in all service prior. As far as RAM. FCA I must say I am considering joining the Class Action Lawsuit over this issue and disappointed they do not value me as a customer. As my vehicle failed on a Friday I was without a vehicle for two weeks Thur no fault of my own on a over 1 1/2 year recall that could not be serviced. A safety recall.
5/8/2021
Justo A. VERIFIED CUSTOMER
Service Advisor was very professional and helpful. Kept me Informed the whole time. Service was quick. I will definitely come back again.
5/7/2021
Mark V. VERIFIED CUSTOMER
Gilbert is a professional, made it very easy to take care of my vehicle.
5/7/2021
Matthew T. VERIFIED CUSTOMER
Paint treatment came out great. The staff treated us very professionally.
5/7/2021
Emily L. VERIFIED CUSTOMER
Laura was professional, thorough, supplied me with answers to my questions, and always returned my calls in a timely manner. She stayed later because I was running late so that she could meet me to pay and pick up my Jeep. We have been customers of Bob Baker for 20+ years and comparing to all my years of experiences her’s was 10/10.
5/6/2021
Corinne H. VERIFIED CUSTOMER
Excellent service from Laura.
5/6/2021
Dawn P. VERIFIED CUSTOMER
Anthony always goes above and beyond. I really appreciate working with him.
5/6/2021
Carmen A. VERIFIED CUSTOMER
Fast/great service. Thank you.
5/6/2021
Adam R. VERIFIED CUSTOMER
They ordered the wrong parts and I have to make another trip back
5/2/2021
Maryann F. VERIFIED CUSTOMER
thank you
5/1/2021
Barry C. VERIFIED CUSTOMER
My service advisor was excellent. He took the time to explain things clearly, respond to my follow up questions, and was extremely knowledgeable.
5/1/2021
Brenda G. VERIFIED CUSTOMER
Anthony my service adviser always makes it so that any service I’ve had to get on my vehicle is seem less!
4/30/2021
Greg G. VERIFIED CUSTOMER
Jeep was serviced under the expected time and Laura was great all the way throughout the process.