Sean was very helpful and kept us updated on the progress of our vehicle!
9/19/2020
Dale P. VERIFIED CUSTOMER
Gilbert was super friendly and professional as always, and Cisco did a great job on my Jeep. Thanks!
9/18/2020
Brendan J. VERIFIED CUSTOMER
Super nice!
9/18/2020
Erik O. VERIFIED CUSTOMER
Mr. Sean completely picked up the ball dropped by another associate. Not only was he able to get me quickly in and out when dropping off my Jeep, the work was done hours earlier than what I was originally told when scheduling. Overall completely satisfied and will not be grumbling if/when I have to take my Jeep in again in the future.
9/18/2020
Sherrie Jeff. VERIFIED CUSTOMER
Gilbert was outstanding as our Service Advisor. Promises made, promises kept.
9/17/2020
Andre D. VERIFIED CUSTOMER
Sean was very professional.
9/17/2020
Aidan N. VERIFIED CUSTOMER
Sean did a good job, always returns calls and kept me updated with progress etc
9/17/2020
Jodi W. VERIFIED CUSTOMER
I was in and out much faster than expected
9/16/2020
Gregory C. VERIFIED CUSTOMER
Beyond excellent customer service????
9/16/2020
Kathleen M. VERIFIED CUSTOMER
Laura was impressively professional and has given me a new confidence in Bob Baker!
9/16/2020
Jubentino T. VERIFIED CUSTOMER
Thank you Gilbert! For your hard work and your dedication to helping service members like myself, I really appreciate it.
9/16/2020
Beth Ann. VERIFIED CUSTOMER
Friendly, prompt and communicative. Thumbs up!
9/15/2020
Christina G. VERIFIED CUSTOMER
The only issue that could be improved was communication. Both Laura and I had difficulties with the text messaging service. It was not very good. Other than that I am completely happy.
9/13/2020
Jeanette S. VERIFIED CUSTOMER
My thanks goes out to Laura. Who kept me informed every step of the way as to what was needed on my vehicle and when it would be complete and ready for pickup. I enjoyed working with her
9/12/2020
Maria A. VERIFIED CUSTOMER
I was super happy that Gilbert took care of my vehicle. I was so happy to pick it up and find out that the work they did was under warranty and I didn’t have to pay out of pocket! Great job!!!
9/12/2020
Niki C. VERIFIED CUSTOMER
Unfortunately I was very disappointed. I had an appointment, and the lube and oil change and rotating tires was supposed to take only 90 minutes. 4 hours later no car done I finally walked home. It was delivered about an hour later, and it was obvious the mechanic did not put air in the tires. One tire was down to 28 PSI one other one was up to 35 PSI. The receipt showed that everything was checked and completed which was not true. I drove the car back to the dealership and by then my day went from 10 a.m. all the way until 6 pm. Gilbert and the mechanic put air in my tires and test drove it. I am assuming the oil was changed. Gil assured me it was, but I have my doubts. Niki C
9/11/2020
Danielle E. VERIFIED CUSTOMER
Anthony Norton went above and beyond. He greeted me right away (and I’ll be honest, that usually doesn’t happen when I go there), he was friendly and professional and it felt like he cared. I appreciated it.