I appreciated the prompt service given and attention to my vehicle
Thank you Gilbert
6/11/2020
Kenneth M. VERIFIED CUSTOMER
Service Advisor Anthony Norton is simply the best — he is always helpful and courteous! Bob Baker is lucky to have such a representative front man!
6/11/2020
Richard O. VERIFIED CUSTOMER
Gilbert took care my car and got the work I needed done in one day.
6/11/2020
Tracy W. VERIFIED CUSTOMER
Gilbert listened to the issues I had with my car and helped resolve them with the mechanic who performed the service and repairs. He was responsive when called. Easy check in and check out. Organized and professional. Thank you Gilbert for an excellent service experience. I’m very happy with the results.
6/11/2020
Wesley A. VERIFIED CUSTOMER
Job well done Sean
6/10/2020
Darryle F. VERIFIED CUSTOMER
Anthony is a great employee and you should be proud to have him as a part of your team. He took great care of my daughter’s Rubicon.
6/10/2020
Usa C. VERIFIED CUSTOMER
However our window didn’t seem like it got fixed. Not a big problem
6/10/2020
Gordon S. VERIFIED CUSTOMER
Chuck , the service manager took excellent care of our vehicle and was courteous and very helpful .in resolving all of our Jeep’s issues .
6/10/2020
Arna V. VERIFIED CUSTOMER
Thank you!
6/10/2020
Kevin R. VERIFIED CUSTOMER
Sean Gray was attentive & totally the professional he was before when he has helped me in the past!
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Thank you!
Kevin R
6/10/2020
Judith I. VERIFIED CUSTOMER
There was a confusion on how the customer is directed where to go for service. 2 staff directed differently that I got frustrated because both of the staff gave a different direction. I hope next time , please inform your people how to direct client appropriately. Thanks for asking my comment.
Judith I
6/10/2020
Tara C. VERIFIED CUSTOMER
The gentleman that I dealt with was kind courteous and resolved my problem. It was a great experience. See you again!!!
6/10/2020
Todd M. VERIFIED CUSTOMER
Laura was very nice when I communicated with her but I had to keep calling the dealership back to get updates. The service went a couple days longer than originally quoted due to parts delays. One item I needed fixed did not make it on the service request which I noticed when I was driving home from picking up my vehicle.
6/10/2020
Carol S. VERIFIED CUSTOMER
Extremely helpful
6/10/2020
Cydney R. VERIFIED CUSTOMER
First off Laura was amazing. She was patient with me along with the other customers. She took time to listen to my problems with my Jeep and ask questions I didn’t even think about. She would call and text with updates and always call me back when I had questions later on. I was worried about renting a vehicle and she went out of her way to get me a loner and then call me when it was ready. This woman needs a raise. Every time I go to Bob Baker I always make sure I ask for her or request she is my rep. She never disappoints, trust me I’ve been getting my vehicles serviced there for over 2 years!
6/10/2020
Joel T. VERIFIED CUSTOMER
My service rep was very busy, but I noticed he did a great job of juggling his customers to make sure we were all taken care of in a timely manner.
6/9/2020
Nichole S. VERIFIED CUSTOMER
Good jop
6/7/2020
John P. VERIFIED CUSTOMER
Laura was fantastic. She kept me informed and went to bat for me with the warranty insurance. The next time that I need service I'd like her to work on my truck