Gilbert did an outstanding job of handling my service needs for my 2017 Dodge Challenger!
6/6/2020
Lucas D. VERIFIED CUSTOMER
Thank you Laura for a wonderful experience at Bob Baker.
6/6/2020
Charles B. VERIFIED CUSTOMER
Gilbert did a great job communicating effectively and timely. I enjoyed working with him.
6/6/2020
Nick M. VERIFIED CUSTOMER
Sean Gray was great to work with and made the whole process really easy. My Jeep was fixed in time for the weekend and couldn't be happier with the service. Thanks Sean and the rest of the team out their, keep up the good quality work.
6/6/2020
Andrew D. VERIFIED CUSTOMER
Gilbert did a great job. The actual oil change and rotation took longer than expected but overall good job
6/6/2020
Lauren B. VERIFIED CUSTOMER
Anthony was a pleasure to work with. He was upfront about delayed timing and my car was even ready before I expected. He had a positive attitude and I knew I was in good hands.
6/6/2020
Christy S. VERIFIED CUSTOMER
Gilbert was fantastic,efficient, and very friendly
6/6/2020
Leana B. VERIFIED CUSTOMER
The car still makes noises
6/5/2020
Gabrielle B. VERIFIED CUSTOMER
Anthony was very helpful and let me know my options.
6/5/2020
Xavier T. VERIFIED CUSTOMER
Laura was awesome keeping me informed and working with our needs and our tight timeline. Thanks, I will definitely go back to Bob Barker for maintenance thanks to her. We were able to make it home on time in these crazy days thanks to her and the technicians. Thank You
6/5/2020
Chad C. VERIFIED CUSTOMER
Anthony is great and got me all taken care of.
6/5/2020
Dale W. VERIFIED CUSTOMER
Was disappointed as I asked for Synthetic oil but didn’t get it.
6/5/2020
Dararat I. VERIFIED CUSTOMER
I took my Jeep in for service “check engine light “ was on so we did our 60,000 mile service at the same time. Once the service was done two days later, Gilbert said they will deliver the vehicle to me, but an hour later he said they could bring the Jeep, so went to go get it with my husband. I was promised a car wash but he forgot, so I had to wait another 15 minutes. I was finally on my way, but the check engine light reappeared again. Today I called Gilbert and left a message, but he didn’t return my call. My husband will go see him in the morning to discuss his attitude. We have an 6/60 maintenance warranty program and he should know that, but when I mentioned it to him he got irritated and pissed off. We love the Jeep but damn, this guy has a terrible attitude.if I had five thumbs, they would all be down. Short staff during these times I can deal with, but poor attitude pisses me off.
6/5/2020
Carmem K. VERIFIED CUSTOMER
Very good and fast
6/5/2020
Jessica S. VERIFIED CUSTOMER
Gilbert was amazing! I will for sure be coming back and making y appointment with him. Thank you Gilbert!
6/4/2020
Christian T. VERIFIED CUSTOMER
Thank you
6/4/2020
Sarah D. VERIFIED CUSTOMER
Great service but car still broken :(
6/4/2020
Shelby B. VERIFIED CUSTOMER
I was saddened to find out you no longer service my Ram Diesel at your location. Maybe you should stop selling the number one 3/4 ton truck in America if your not interested in offering follow on service. You should probably take the service feature off your website if your not going to honor the reservations. This is not a reflection on my service representative who was awesome and didn’t get a break for lunch today because he was overwhelmed by work load. I wonder if jiffy lube will service my truck? I bet they don’t take 4 hours for an oil change with a reservation.
6/4/2020
Jean G. VERIFIED CUSTOMER
Thanks for great service
6/3/2020
Paul B. VERIFIED CUSTOMER
Anthony Norton has been my service rep for many years and has always done a tremendous job. At times I have been frustrated with the reliability of my vehicle and he has bent over backwards to help me get through the issues. He should be given the highest compensation and rewards available to a service rep.
Paul B