Joe was very helpful and he answered all my questions. Very good customer service and good knowledge about car maintenance. I appreciated Joe’s advice. Thank you!
8/1/2020
William B. VERIFIED CUSTOMER
Great service from start to finish. I appreciate being able to get in right away and receive wonderful customer service from everyone. Anthony greeted me immediately and reviewed what I had asked for online. After I let home know we wanted to keep up on our new car services he showed me the progression of offered mileage services and was able to accommodate the changes I made. Anthony said it would take approximately 2 hours. He offered me a ride or shuttle service. I declined and just walked to the outlet mall. Anthony called as he said he would to let me know my car was completed (within the time frame he stated). Wonderful service when I picked up my car as well. Thank you to Anthony and all members of the service team.
8/1/2020
Roberto C. VERIFIED CUSTOMER
Thank you for good service and atención
8/1/2020
Karla W. VERIFIED CUSTOMER
I always get great service from my service advisor, Max Hackedorn , at Bob Baker Mazda. I would recommend the sales and service departments to everyone. Thank you!
7/31/2020
Sammy . VERIFIED CUSTOMER
Max is a great guy and always thinks about the customer first. Always a pleasure
7/31/2020
Barbara B. VERIFIED CUSTOMER
He didn’t tell me you weren’t going to fix the air bags. I would not have spent $90 on an oil change if he had told me. That just tells me not to trust you!!
7/31/2020
Eric D. VERIFIED CUSTOMER
Max was great. Kept me informed on how things were going.
7/30/2020
Joseph D. VERIFIED CUSTOMER
Max was attentive and pleasant
7/30/2020
Stephen C. VERIFIED CUSTOMER
Awesome staff and service. Highly professional and thorough. Best dealer service experience.
7/29/2020
Duncan N. VERIFIED CUSTOMER
The brakes still squeak, and that was the service that the car went in for.
7/29/2020
Jahnee B. VERIFIED CUSTOMER
I choose to drive 35 minutes to Bob Baker Mazda over the other two closer Mazda dealerships because of the exceptional service I receive. Thank you for having such a great team that genuinely cares about giving honest and friendly service.
7/29/2020
Jennifer A. VERIFIED CUSTOMER
Straightforward and professional.
7/29/2020
Mary S. VERIFIED CUSTOMER
The service department did a fabulous job on my CX-5 vehicle! It looks beautiful! I also was extremely impressed with Mr Murray’s customer service, and Anthony was great too. I felt very taken care of when Bob Baker Mazda and the Service Dept allowed me to back and forth via Uber! That was such a considerate customer service gesture! Thanks again!
7/29/2020
Thomas H. VERIFIED CUSTOMER
I’m sad that I had a nail in my tire, but I was well taken care of at Bob Baker service dept. It would have been helpful if your website discussed that the service waiting lounge was closed due to Covid. Completely understandable, but I was expecting to be able to use the lounge while waiting. Since I made my appointment online, I didn’t know about that in advance until I arrived at BobBaker.
7/28/2020
Kelly V. VERIFIED CUSTOMER
Didn’t appreciate being called about car issues that are not required. When you don’t have knowledge and history of customers cars not a good idea to call and mention repairs that have already been done. Looks like your trying to make a quick buck
7/28/2020
Roberto C. VERIFIED CUSTOMER
Thank you for good service and atención
7/28/2020
Lisa A. VERIFIED CUSTOMER
Anthony is the best
7/28/2020
Ashley C. VERIFIED CUSTOMER
always feel comfortable coming to bob baker to get what needs to be done efficiently, effectively, and reasonably priced.