Bob Baker Mazda Auto Repair Service

Anthony and all the stuff were just amazing. The car was ready even earlier that the prediction.

Great service

Pleasure doing business with you - thank you for the extra consideration you gave me! ????

Max is the best

Just wanted to make note that BEFORE I came in, as I’ve just moved back home to CA from another state, I wanted to make sure that it was noted that I have an out of state MPP plan and wanted to make sure it was honored. I was transferred a couple of times and I found those two individuals to be short and rude on the phone, cutting me off as I spoke- obviously they were busy, but I am too. It left a bad taste in my mouth. Calling the service dept., Joe was delightful and engaging, even though we were both very busy at work, and he was also very helpful when I came in for service. The guy that brought me the car after service was complete was also awesome, engaging and a pleasure- both excellent representatives for Mazda. SERVICE was excellent and I’m happy with my car. I will note that I’ve been bombarded with texts, and I replied “Stop” to texts, and it replied you will get no more texts. Since then I’ve received another text, a few phone calls and more emails!!!! I am busy at work and feel business was concluded. Take away: when a customer isn’t buying something, no one is kind enough to be friendly on the phone, but when “you” want something, you are nagged you death. I look forward to a long, happy relationship with your dealership as we own three Mazda’s locally and may consider upgrading from time to time, but the guys who initially answer the phones need to work on their phone and people skills. I NEVER do these reviews, but hope someone brings this up in a meeting because I’d like to steer clear of your sales staff!

The world would be a better place if there was an Anthony to take care of me at every appointment throughout my day. Anthony is a perfect example of what customer service should be. He was kind, professional and knowledge. He’s a keeper for sure! Thanks for all

Max was very professional and helpful. His friendly manner but me at ease and I knew my car would be well cared for

In and out fast with all requested service done!

Max is THE best. I will continue to come back to Bob Baker Mazda as long as Max is my service advisor.

Super customer service

Anthony was very professional and made me feel like my needs were important and would addressed appropriately. this was my first interaction with your service department and it was all positive. cudos to the service staff.

Joe did a good job checking in. Anthony did a good job of getting the work done on time, and Floyd, as always, represents your company very well in a customer service/customer relations aspect.

They did what they said they would and on time

No complaints. Everything went smoothly. Anthony was great, as usual. And my brakes are much better, thank you.

Actually, every one was very good. And Mr. Murray's kindness wasn't fake, it was genuine. Good experience...and for this day and age, it was extra good. Thank you

Max is great! He was very helpful and worked around my busy schedule and quickly, efficiently and kindly handled everything. Excellent and professional!

Anthony is the best! He’s knowledgeable, clear, concise and quick to answer any/all questions. I appreciate how attentive he is - great customer service all around!

Anthony has been super helpful today, made me feel very informed in the progress of my Mazda. My car feels 100 times better after bringing it in today and im super lucky to have had Anthony overseaing and informing me in the maintenance of my vehicle ! i will defiantly be coming back to this location because of the customer service i received today ! thank you Mazda for hiring people as genuine as Anthony ! -Christian W

Max was able to quickly get me in and out with ease. Much appreciated!

I like that I didn’t have to wait the hour & 15 minutes that I expect.