Anthony is always very pleasant and easy to work with.
12/8/2019
Elias A. VERIFIED CUSTOMER
Anthony was very courteous and was pretty thorough in explaining services rendered. Gave a quote of 1 - 1.5 hours for servicing to be done and only had to wait 40 min.
12/8/2019
Elizabeth L. VERIFIED CUSTOMER
Max is the best service writer I've ever known! He cares about the customer and represents Mazda quality satisfaction. It is great to have someone I trust when I take my car in.
12/7/2019
Brent E. VERIFIED CUSTOMER
Anthony was extremely thorough and timely with his communication. I received a call about 4 minutes after I dropped my vehicle off that it was no longer covered under a maintenance package and Anthony outlined my options. He was very helpful and the service was really fast. He’s an excellent face to the BB Mazda branch and I hope he’s recognized for his efforts.
12/7/2019
Douglas F. VERIFIED CUSTOMER
Anthony was professional, thorough, communicated the process excellently with exceptional customer service.
Thank you.
12/7/2019
Krystal B. VERIFIED CUSTOMER
Working with Max was a pleasure. He went above and beyond to help us out. Unfortunately, the workmanship observed with the service was unacceptable. After picking up the car after a new engine install, the oil light came on during the drive home (over a quart low), the coolant reservoir was empty, and bolts and clips were missing from the underbody guard. That does not give me a lot of confidence in the rest of the work done.
12/7/2019
Donna C. VERIFIED CUSTOMER
Max was very friendly and kept me informed of the progress and issues with my car. My car was worked on and returned to me quickly.
12/3/2019
Katie G. VERIFIED CUSTOMER
Anthony was extremely helpful! He went far above the level of common service to deliver a excellent experience! I will definately ask for his help next time I come to the dealership's service department.
11/30/2019
Tahir I. VERIFIED CUSTOMER
None. All good
11/28/2019
Roger T. VERIFIED CUSTOMER
Max is great.
11/27/2019
Maha S. VERIFIED CUSTOMER
Max is the exemplary customer service! I can’t say enough good things about him.
11/27/2019
Paul N. VERIFIED CUSTOMER
Max was attentive, prompt, and friendly. He's a great asset to your company
11/26/2019
Edward T. VERIFIED CUSTOMER
Anthony was professional, courteous and a gentleman! Everything I’ve come to expect from Bob Baker MAZDA!
11/26/2019
Jean M. VERIFIED CUSTOMER
I only request Max. He is so knowledgeable.
11/22/2019
Crystal S. VERIFIED CUSTOMER
Friendly and efficient staff. Thank you!
11/22/2019
Lauren H. VERIFIED CUSTOMER
Very efficient and even offered me a ride back from the outlets if it was raining! Happy to come back.
11/22/2019
Monika L. VERIFIED CUSTOMER
Much better experience than last service
11/21/2019
Felomina M. VERIFIED CUSTOMER
I can’t find any negative word but all is wonderful every time I come and have my Mazda car need attention . Max is very helpful to me and explained to me in an easy way to understand how to take care of my car .He is a big asset to have him in your business . I always tell my friends and co worker if they need a car get a Mazda .
11/21/2019
Chris M. VERIFIED CUSTOMER
Very helpful, understanding and accommodating staff. The weather posed trouble getting Low profile tires mounted on the wheels but the staff ensured every option was used before considering leaving my car at the shop overnight, greatly helping me out but at the expense of the staff working that much harder to help me out. Overall 5/5 stars, will definitely continue to frequent this establishment to care for my car.