Anthony was fantastic!! So friendly, chatty, efficient, knew the answer to every question. He called with an update and for approval in the work that needed to be done and a spot-on itemized price for each thing. The car was ready in the allotted time. We’ve been coming to Bob Baker Mazda for years and always had outstanding service, but Anthony went above and beyond!
7/27/2019
Margaret B. VERIFIED CUSTOMER
Thank you for your efficient service.
7/27/2019
Mohamed F. VERIFIED CUSTOMER
Mark has always been great
7/27/2019
Dona A. VERIFIED CUSTOMER
The best. I’ve strongly recommended Bob Baker Auto Group and Max to several people.
7/26/2019
John G. VERIFIED CUSTOMER
Max was very attentive and shared lots of great information. Was able to quickly get car fixed and address an outstanding warranty issue.
One nit was to possibly ask about washing car prior to service. I waited around an extra 30ish minutes Monday when I just had the car washed and detailed the day before. Could have saved the time.
7/25/2019
Ann M. VERIFIED CUSTOMER
Keep me informed of work meningitis done
7/25/2019
Christina G. VERIFIED CUSTOMER
Anthony was great. He was very helpful and pleasant to talk to. I had a couple questions when checking out and he took the time to answer them to my satisfaction.
7/25/2019
Huong N. VERIFIED CUSTOMER
N/A
7/25/2019
Eric S. VERIFIED CUSTOMER
Anthony was very competent and friendly. He made every effort to help me with my car problem. Also a car was sent to take me back to the deslership as soon as I asked them. I was very pleased with your service department. Tom also made it a pleasure. Thanks again.
7/24/2019
Shane M. VERIFIED CUSTOMER
Mark is just wonderful as a service person so polite and professional
7/24/2019
Patricia F. VERIFIED CUSTOMER
Anthony was extremely knowledgeable and helpful with my service and inquiries. He is polite and respectful. He's great!!
7/23/2019
Elizabeth T. VERIFIED CUSTOMER
Very friendly and helpful
7/23/2019
Jorge G. VERIFIED CUSTOMER
Everything was awesome!!!!
7/23/2019
Leonardo S. VERIFIED CUSTOMER
Excellent employee, very customer oriented.
7/23/2019
Cassandra J. VERIFIED CUSTOMER
Anthony was very helpful, courteous and very professional. Clearly explained everything. Thank you.
7/23/2019
Katherine G. VERIFIED CUSTOMER
Hi,
in terms of the service to car and how fast was taken in was good.
But I got my new Mazda 3 2019 back with scratches on the console. I got the new car on July 6th and took it back for service on July 13th. I had been very careful with the console because I know the shiny area get scratched easily I owned a Mazda 3 2016 before so I know and I don’t place items on top of it and when I clean it I only do it with a microfiber rag. Servíce should be careful with this area. They should not put anything on top of the console and put a plastic to protect area. I am not happy that now my new car has scratches that I did not do. I took the car back the following Friday and it was taken in for check and to a person in detail to remove or smooth scratches but it scratched the console even more. I hate seeing these scratches.
7/23/2019
Daniel P. VERIFIED CUSTOMER
Anthony was helpful, informative, and pleasant.
7/21/2019
Takanori S. VERIFIED CUSTOMER
Mark D James has helped out with all of my services on such short notices and is very helpful. Will return to him for future services.
7/21/2019
Angela N. VERIFIED CUSTOMER
After leaving from my service and driving 10 mins away my tire pressure light came on. I stopped at a 3rd party tire center and they said that all my tires were very low. Its upsetting to know my tires were just rotated with my oil change and the technician didnt care to ensure all my tires had the right tire pressure. I drive out of my way to get service at your dealership since I live out in east county and my last 2 visits have been less than stellar. I may have to find a different mazda dealer to service my car at.
7/20/2019
Nathan G. VERIFIED CUSTOMER
Max provided excellent service. He made sure to contact me and provided detailed information on where the repair was. He made sure to hand of the contacting of me on his day off.
Andrea made sure that I was contacted to let me know the repair was done.
Will return for service.
Nathan