Thank you for great customer service Max! I watched an interview with Oprah and David Brooks: The Quest for a Moral Life on his latest book. Given our conversation, I think you would really enjoy this 45 minute video and his observations.
http://www.oprah.com/app/super-soul-sunday.html
Read more: http://www.oprah.com/own-super-soul-sunday/david-brooks-the-quest-for-a-moral-life#ixzz5rgfGMLif
6/23/2019
Christopher J. VERIFIED CUSTOMER
Thank you for standing by your product when other dealership wouldn't. It really makes buying a mazda feel like a better investment. Cheers.
6/23/2019
Electa A. VERIFIED CUSTOMER
However, your waiting room is mediocre at best compared to Honda.
6/23/2019
Denise M. VERIFIED CUSTOMER
Anthony was awesome!!
6/21/2019
Jim H. VERIFIED CUSTOMER
Mark kept us updated the whole time while car was in shop. Great job
6/20/2019
Lucinda C. VERIFIED CUSTOMER
He is one of your best !
6/20/2019
Paul W. VERIFIED CUSTOMER
Anthony's service was top notch - very satisfied!
6/20/2019
Brandi H. VERIFIED CUSTOMER
I was not thrilled that the problem could not be solved on my first visit or that I was not told my car would not be worked on the day I brought it back and I had to have a loaner car for several days simply to have my multimedia system fixed. However, Anthony was patient and kind and everyone was very nice to me and super friendly. Sometimes a bad situation is made better simply by a great attitude. Diana and Mark were very nice as well and deserve credit. I don’t usually remember names so that is definitely a compliment.
6/20/2019
Melanie K. VERIFIED CUSTOMER
They took my car without an appointment and replaced a dying battery late in the afternoon. I was grateful for their timely service help .
6/20/2019
Duane T. VERIFIED CUSTOMER
Frustrated that the car is a lemon, but that is not your fault. Appreciate d Mark's great customer service.
6/19/2019
David P. VERIFIED CUSTOMER
Mark did an excellent job
6/18/2019
Shannon G. VERIFIED CUSTOMER
Max, like the rest of your service department, is consistently helpful and friendly! Thanks for the great customer service.
6/18/2019
Susan T. VERIFIED CUSTOMER
I came in without an appointment, and Max was welcoming and efficient, the car was done in a few hours and was even washed. Great job!!
6/18/2019
Elizabeth L. VERIFIED CUSTOMER
Professional service, good recommendations, my car runs like its brand new again. One part on order for faulty part, great service
6/15/2019
Milivoje B. VERIFIED CUSTOMER
I received msg that my car is ready for pickup at 10:35 am. I went to pickup car at 12:18pm and was told my car is in wash. I said I was notified at 10:35 am my car is ready why it is still in wash. So I waited for about 30 min finding out # on work order was wrong. Also learnt that this is not first time that happened. Due to mistake in service department I was late fo my 1 pm appointment. My experience with Bob Baker Mazda was excellent until this visit. Hope u will fix issue and improve quality of service.
6/15/2019
Barbara V. VERIFIED CUSTOMER
Happy customer. Took my car on time and completed service when promised.
And all my questions were answered to my satisfaction.
6/15/2019
Sheila H. VERIFIED CUSTOMER
I love my Mazda. His name is Spike.
6/15/2019
Heidi A. VERIFIED CUSTOMER
Mark made it happen, I needed brake pads in addition to regular service and it was going to be a next day pick up unexpectedly and after I spoke to mark he made it happen that night and I was able pick up at 6pm. I need my car for work and couldn’t leave it overnight. Thanks Mark!!!
6/15/2019
Rebecca B. VERIFIED CUSTOMER
Mark is the main reason I bring my car in for service. He is very personable, attentive and honest. He always has a smile on his face and a positive attitude. The whole service dept. is great.