Bob Baker Mazda Auto Repair Service

Mark exceeded my expectations in term of service. Mazda speak for themselves in term of reputation and dependability. I love my Maza! I felt confident that Mark hadmy best interest in mind. If fact, upon my exit he suggested a few maintenance items, and I will be back! In fact my next car will be purchased from Bob Baker Mazda! I’m ready! Hit me up, make me a deal, my Mazda is paid for! Thanks Mark! Simple awesome !

Excellent service

Excellent, friendly service and thanks for matching my coupon from another dealership.

Cordial and efficient, Mark is an very personable and outstanding individual. Thanks for the quick service today .

I received excellent service. Thank you

I’m always glad to have Jesse Herrera Handel my service since he is professional, and knowledgeable, and expressed great people skills, which lets me know I can trust his information.

Jesse was extremely professional. The service was quick and easy!

I was checked in carefully, work done quickly and well, checked out quickly. Very pleasant experience.

Jesse was very nice and easy to work with. However, after getting the call that my car was ready, I went back to discover that even though I was specifically told they would wash it, it was not washed. The only reason I took it to the dealer for an oil change in the first place was because there were two recalls they needed to fix. So I justified spending the extra on the oil change (the price had gone up significantly from last time) is because at least I would have a clean car. But no. I had to wait another 20-30 minutes for the car to be ready. Plus, it seemed quite ridiculous for the cost to replace a fog lamp bulb to be $106. THat's insane. No one went over exactly what they did as far as courtesy checks or anything when I picked it up. Also, the way it's set up is kind of cheesy how you have to stand there in the driveway and chat with a guy in the booth. I've just always thought that was weird standing there in the middle of the drive. Anyway, Jesse was very nice and I want to emphasize that. He wasn't there when I picked up the car, so I just kind of went in to pay and that was that. No real wrap up from the car guys. So unless it's a free recall fix, I won't be going back to the dealer for service.

Max was kind, understanding, and accommodating. He made sure I was well taken care of and got my car fixed quickly. I’m so happy with the results and the service. Thanks Max and thanks Bob Baker Mazda!

Good service.

Satisfied, but not completely. Received initial abrasion aside absurd reasoning of how a ~$2,000 complete warranty may be denied ("glitching/broken MazdaConnect might be because it needs a new update, not covered by warranty"). Had to gamble $65 due to such illogical rationale. May have derived from unacceptable Easycare practices, but thankfully was not an issue, as Mark and EasyCare appropriately honored the warranty. Time will tell if MazdaConnect is functioning properly again, as prior issues were inconsistent; so far so good. Thank you for your assistance! The Uber back to Mazda was very convenient as well and an upgrade from the prior shuttle van service. Thank you!

Great Service!

I wasnt’ with Jesse Herrera.. I don’t know who that is. I was with Rich Lilya

Excellent visit and all my concerns were handled. Thanks, Mark!

He was wonderful. He was thorough and quick! Thankful for such great service. It really seemed he had our best interest in mind.

It was great from beginning to end! Dan was awesome!

Rich the internet sales man helped me out so much ! Treated us like family god bless him very nice and generous and took his time explaining ! Very good customer service ! Thank you !!!

Mark is the best services advisor i ever dealt with. He always take care of me and answer all concerns i have with car. He is professional, has a positive attitude and have a great customer service attitude.

I was "banned" from every bringing my car for service there by you seller service manager. It's too long a story to tell, but the man is a passive aggressive, sexist pig who doesn't know what to do with an assertive woman. Need to buy 2nd vehicle so going back to Honda. No follow up, please.