The accessory installation was quick and done right the first time! My car was washed and ready to go when I arrived. It was also very convenient to be provided a loaner car while the service was performed. Thank you Bob Baker Mazda!
10/31/2020
Timothy T. VERIFIED CUSTOMER
Every time I come in for service it's free and easy. Great customer service, great repair work, great all around. Keep it up!
10/30/2020
Patricia K. VERIFIED CUSTOMER
Anthony was very helpful and answered all my questions. I look forward to having Anthony help me again in the future.
10/30/2020
Janice P. VERIFIED CUSTOMER
Max is very helpful and professional ????????.
The woman who was in charge of my car
the last time was not. She was uncaring and cold
and made me think twice about ever leasing another car from Mazda although I made no complaints
against her. Thankyou.
10/30/2020
Gilberto B. VERIFIED CUSTOMER
Anthony provided a courteous and helpful service by asking questions related to the health of my vehicle.
10/30/2020
Andreas A. VERIFIED CUSTOMER
Thanks for your help!
10/30/2020
Kristi W. VERIFIED CUSTOMER
I had an excellent service experience. Max was helpful, polite and on top of things and everything went smoothly. I would definitely bring my car back for service in the future.
10/30/2020
April V. VERIFIED CUSTOMER
Had tried to confirm my appointment via text but didn’t get too far, just rescheduled it. I like having the confirmation texts and when I hadn’t gotten them the first time I realized I may not have finished the original schedule process.
10/29/2020
Rachel C. VERIFIED CUSTOMER
They washed my car and had my service done quickly! My only critique is to let people know your waiting room isn't open because when I booked my appointment online, waiting in the waiting room was still an option to choose. I just waited outside and didn't have a problem with it, but some people in the future might or if there is adverse weather.
10/28/2020
Romila M. VERIFIED CUSTOMER
While the repairs were done, I assume correctly. The communication and customer service was subpar. I wasn’t given a clear description of what was found to be wrong with the vehicle. My individual rep kept passing me on tot he central office to handle “any and all questions”. The central office personnel was not friendly at all. I had to call to get the update on my car status. There was a lemon literally sitting in the loaner car I was given. No one went over ANY Covid prevention procedures applied. I honestly don’t think I will be back to bob baker for any service related issues, I can see why John Hine service was booked until Tuesday while there were so many available spots at Bob Baker. Very unfortunate.
10/28/2020
Cody B. VERIFIED CUSTOMER
Rude, rushing, service plan not accurate. Mirrors, seat, and steering wheel completely changed upon pick up.
10/28/2020
Cynthia D. VERIFIED CUSTOMER
Service is always top notch at your dealership. Anthony and of the staff in your maintenance department are very caring, attentive and most of all profezsional.
10/28/2020
Dennis K. VERIFIED CUSTOMER
Max & Bob Baker Mazda has always provided excellant service and cooperation every time I have made contact!
10/28/2020
Walter S. VERIFIED CUSTOMER
I’ll soon buy another car thru your dealership. Everything was top notch
10/27/2020
Gordon S. VERIFIED CUSTOMER
I have worked with Max for many years. He always takes care of me.
10/27/2020
Laura K. VERIFIED CUSTOMER
Max was very helpful and had my car in and out in no time!
10/27/2020
Rita L. VERIFIED CUSTOMER
Max is always courteous and professional, a real asset to your company.
10/27/2020
Gary A. VERIFIED CUSTOMER
Everything went perfectly and I was very satisfied with Anthony’s professionalism. Overall a five star performance by the service team. Thank you, Gary