Ren was fantastic and really helped us out with getting the car sorted. He went above and beyond!
2/23/2018
Granger B. VERIFIED CUSTOMER
i was ordered an über to pick me up after the appointment but the uber never showed, i had to order my own. also, was not given a recap of my service by a representative. also was not told about the status of apple car play in my car.
2/23/2018
David G. VERIFIED CUSTOMER
Mark was a tremendous help. He answered all my questions and gave me good guidance on how to handle things. And when I came to pick up the car, he personally ran the paperwork and brought my car around. Mark has helped me before and always goes a great job.
2/23/2018
Lucienne A. VERIFIED CUSTOMER
Everyone I encounter there is professional and courteous.
2/22/2018
Valerie H. VERIFIED CUSTOMER
Mark has always been very helpful & informative.
2/22/2018
Elizabeth L. VERIFIED CUSTOMER
Mazda camera sensors for braking assist have a glitch which I read about online. The service code error revealed the same thing. Max was extremely helpful
2/22/2018
Kelly C. VERIFIED CUSTOMER
Great job as always. Would recommend you update your system that says you used 5w20 oil on the printout but when I called I was told it was actually 0w20 oil. That is confusing to the customer and hard to prove for warrantee purposes that the recommended oil was used. Thanks!
2/22/2018
Gail L. VERIFIED CUSTOMER
Customer Service is the best! Thank you Max!
2/22/2018
Thelma A. VERIFIED CUSTOMER
I am glad that he is back with your service dept...he had been my service advisor for quite some time before he left your dept...always very attentive to my concerns.
2/22/2018
Shang Chih. VERIFIED CUSTOMER
Thanks for your service.
2/21/2018
Dale J. VERIFIED CUSTOMER
Mr. James was extremely courteous, helpful, and, professional through the entire experience. He actually took the time to listen to what I had to say, and then made suggestions on the best approach to take. I would recommend him to my friends.
2/21/2018
Andrew Y. VERIFIED CUSTOMER
Mark is an excellent t service advisor. Always on time quick to let me know any issues as recommend appropriate solutions. My car always comes back running better than when it went in . He is always courteous, professional and smiling. And I love that Max is back as well! Always a great experience with Bob Baker!
2/21/2018
Debra H. VERIFIED CUSTOMER
Everythig was so easy, professional and friendly.
2/21/2018
Lise R. VERIFIED CUSTOMER
Left a VM. Please call us and give us the answers to our questions. Thanks.
2/21/2018
Megan C. VERIFIED CUSTOMER
Mark James was extremely helpful, friendly and and professional.
2/21/2018
Jovy V. VERIFIED CUSTOMER
Just a little background on the Heads Up Display issue; my wife and have taken our car with this issue to two different Mazda dealerships. One told my wife that we were too short which i was infuriated about and the other told us there were no codes so there was nothing they could do. Both instances were frustrating because i knew the calibration was off. Anyway i just wanted to say thank you for fixing the issue and I’m just going to continue to bring the vehicle here for future services.
2/20/2018
Christa C. VERIFIED CUSTOMER
Matt Caufield was my sales agent. Matt provided exceptional customer service and I will recommend him to my friends.
Thank you!
2/20/2018
Marjorie L. VERIFIED CUSTOMER
We were serviced by Bill and hoping he will help us make the transition complete as our vehicle will need modifications. Margie Latall
2/20/2018
Raul C. VERIFIED CUSTOMER
Thanks, Mark D James. Your service is always the best, I hope you get nominated for employee of the month ????????
2/20/2018
Carlos R. VERIFIED CUSTOMER
Friendly and welcoming staff. Always hassle free service.