I was surprised to find out I had to change my oil when I have only been driving my car for (2) months. When I went to the dealership to get my car serviced, I told Jesse concerns and he was able to clear explain why I had to change my oil so soon. His friendly service made me feel confident about getting quality service the next time I need to get my car serviced.
1/25/2018
Silvia C. VERIFIED CUSTOMER
Mark James always takes the time to listen to my concerns regarding my Mazda. He is patient and willing to go that extra mile in customer service and representing BoB Baker Mazda. He should get a raise !????
1/25/2018
Fred E. VERIFIED CUSTOMER
Very satisfied with everything today.
1/25/2018
Shuo W. VERIFIED CUSTOMER
Clear explaination of service. Very effective communication, and appreciate the uber rides
1/25/2018
Pilar D. VERIFIED CUSTOMER
love it!
1/24/2018
Michelle O. VERIFIED CUSTOMER
Mark was very polite and had great customer service...On
1/24/2018
Anthony M. VERIFIED CUSTOMER
Great service
Thank you
1/24/2018
Brianna C. VERIFIED CUSTOMER
Thank you! You guys rock! Mark, Mike and Damon continuously provide a seamless car service experience. :)
1/24/2018
Humberto C. VERIFIED CUSTOMER
Everything was done as promise
1/23/2018
Elizabeth W. VERIFIED CUSTOMER
Max was very nice and informative.
1/23/2018
Ian M. VERIFIED CUSTOMER
Bring back the service car wash. Customers feel that much better after servicing
Their car.
1/23/2018
Jeffrey M. VERIFIED CUSTOMER
I was told the intake manifold needs to be replaced after 130,000 miles and doing all the regular maintenance. This to me seems like a manufacturer defect. The quites I was given all seemed high. I wish I would have spoken to a manager. This seems like something that they should have worked with me on. I realize my car is no longer under warranty, but the way it was conveyed was not the best. I will go elsewhere to get the list of issues he detailed out for me
1/23/2018
Patricia C. VERIFIED CUSTOMER
Jesse greeted me immediately and explained the expected cost. Her also let me know what is coming up in the next 5000 miles. One thing I noticed was that my car was not run through the wash. I thought that was standard and occurred on my last service. That was surprising to me.
1/22/2018
Mary P. VERIFIED CUSTOMER
Serviced my car quickly. Mark was very nice and helpful.
1/21/2018
Elizabeth C. VERIFIED CUSTOMER
It was my first time there, excellent service.
1/21/2018
Diana N. VERIFIED CUSTOMER
Explained everything simply. Was very nice to help me in my injured state.
1/20/2018
Natalie S. VERIFIED CUSTOMER
Great job! Thank you Mark for going out of your way to help me! Natalie D mith
1/20/2018
Sandra B. VERIFIED CUSTOMER
Very professional and efficient use of time.
1/20/2018
Maha S. VERIFIED CUSTOMER
Thank you Max for an excellent customer service!
1/20/2018
Rhonda S. VERIFIED CUSTOMER
Damon is amazing. He was totally making it his priority to follow up and follow through. Very happy!