Outstanding service. Fast. Friendly. Good advice about getting new tires. Thanks.
4/9/2019
Debra B. VERIFIED CUSTOMER
She has a lot to learn about customer service
4/9/2019
Laura H. VERIFIED CUSTOMER
David the service manager was very nice, experienced, patient & helpful . They seem to do a thorough job without being pushy & the facility is nice. The one thing that bothered me a little is not being acknowledged in any way by any other employees there. Looking up from your cell phone at the waiting room desk to say welcome or hello would be nice, especially for 1st time customers who are used to being greeted and offered drinks/snacks/wi-fi info. The guys in the service bay did a good job, but I'm just surprised with no looking up, waving, smiling, some type of greeting, and nothing said when other employees walked by me outside or in the waiting room.
4/8/2019
Alejandro F. VERIFIED CUSTOMER
Cody is great. He is one of the main reasons we have switched completely from Gunn Honda and will start buying our Honda’s from Hill Country.
4/8/2019
Gabriela C. VERIFIED CUSTOMER
Very good service, took time to go over my car with me and was done in a fast and timely manner!
4/8/2019
Daryl H. VERIFIED CUSTOMER
I've been driving it to ensure it is running well. It seems to b doing great. Drove to Del Rio and Seminle Canyon State Park. No problems noted. Thanks for giving the Pilot an extended life.
4/8/2019
Julia M. VERIFIED CUSTOMER
Michelle checked me in but that was the extent of her interaction. She was kind and courteous. A Male service advisor took over, he was courteous. My car had an oil change, inspection and I asked them to change the battery on my remote. I couldn't get the screw off so I couldn't change it myself. I left my car, I reminded the advisor about my remote before I left. I picked up my car at closing time as I tried to use my remote i realized it didnt work. A different advisor was there and he assisted me. I was charged for the battery and it wasnt replaced. The advisor said it looked like they couldn't get the screw out. If that was the case I should have been told and not charged. He ended up getting a parts guy to change the battery. This was my first visit to HC Honda I always go to Gunn Honda, I will not let this experience prevent me from returning.
4/8/2019
Mike J. VERIFIED CUSTOMER
Completed service faster than anticipated.
4/7/2019
Joseph R. VERIFIED CUSTOMER
Michael is highly professional and practices outstanding customer service.
4/7/2019
Jose P. VERIFIED CUSTOMER
Good service
4/7/2019
Kathy M. VERIFIED CUSTOMER
Supper nice , fast and very professional Thanks you
4/7/2019
Stephen G. VERIFIED CUSTOMER
Excellent service all around
4/7/2019
Alyssa . VERIFIED CUSTOMER
Super fast. Super efficient. Great service.
4/7/2019
Enrique O. VERIFIED CUSTOMER
It was my first with you completely satisfied with your service
4/7/2019
Maria G. VERIFIED CUSTOMER
Great job on the oil change this morning. Service was quick and everything was explained.
4/7/2019
Jenny P. VERIFIED CUSTOMER
I was kept well informed, and I love the rental car option
4/7/2019
Margo J. VERIFIED CUSTOMER
Awesome service!!
4/7/2019
Brittany W. VERIFIED CUSTOMER
The lady was mean, and almost didn’t give me the oil change because it was at 28% instead of %15
4/7/2019
Monica Z. VERIFIED CUSTOMER
Aaron Soliz is very professional and helpful. Will continue to call him when I need something with my 2010 Honda crosstour. Thank you Aaron!!
4/7/2019
Rita C. VERIFIED CUSTOMER
Jerry took great care in making sure my services and needs were met. Great customer service.!