My purpose in visiting Honda today was to get a recall completed. However after the recall was completed my air stopped working. I was told that the motor was going bad but no resolution was offered for today. Cody was very nice in his customer service however the gentleman in the welcoming area was not when I returned for my second visit.
3/30/2019
Nancy V. VERIFIED CUSTOMER
I took my car for oil change. The sticker on my windshield did not have when I needed to go back for next oil change. I called 5 minutes after I left and I explained to the guy who answered the phone 2 times even giving him invoice #. He was not able to answer my question. Left message for Jerry but he has not called me back. Thank you
3/30/2019
Michael R. VERIFIED CUSTOMER
David was awesome and very professional. Hill Country is lucky to have him.
3/30/2019
Megan R. VERIFIED CUSTOMER
Cody was exceptional! He listened to my concerns and explained what needed to be done with the vehicle, he was accommodating to the needs of our situation. Customer service was excellent at this dealership! This will be my new go to Honda dealership for sure!
3/30/2019
Lawrence S. VERIFIED CUSTOMER
Job well done ????????
3/30/2019
Robert M. VERIFIED CUSTOMER
Jerry was great!
3/30/2019
Cordelia C. VERIFIED CUSTOMER
Mr.Trevino was extremely patient in explaining the Express Service's findings and also provided helpful guidance to solve the issue.This was my first visit to Hill Country dealership.
3/29/2019
Rebecca H. VERIFIED CUSTOMER
Great service! Very thorough and prompt. I am very grateful that a Honda dealership opened in a location so convenient for me.
3/29/2019
Rebecca H. VERIFIED CUSTOMER
Great service! Very thorough and prompt. I am very grateful that a Honda dealership opened in a location so convenient for me.
3/29/2019
Aleida G. VERIFIED CUSTOMER
Great service great information everyone thank you so much
3/29/2019
Terrence D. VERIFIED CUSTOMER
Thanks for the great service
3/29/2019
Derek J. VERIFIED CUSTOMER
Fantastic job.
3/29/2019
Gary R. VERIFIED CUSTOMER
I appreciated the personal service given to me by Mr. Collins. My observations of him was a PATIENT and knowledgeable expert. He is DEFINITELY an asset to your organization.
3/28/2019
Raul G. VERIFIED CUSTOMER
Great service
3/28/2019
Cynthia P. VERIFIED CUSTOMER
He was very understanding of how I felt about not wanting to go back to Honda. He also made me feel like I was important and really wanted to help me. If I ever have to go back I will only deal with Cody
3/28/2019
Richard R. VERIFIED CUSTOMER
We had a problem. You were able to get to work on it promptly and have it ready promptly. Thank you.
3/27/2019
Numenee B. VERIFIED CUSTOMER
My vehicle was taken care of in a timely manner, thanks to Jerry Trevino