The staff is great! My only concern is that of the wait time, is it possible to bypass the complementary Safely Inspection you guys do? I understand the wait time as far as you guys being busy and that’s not what I’m addressing. My car was in the the actual bay for an hour, for an oil change that should take no more than 20 minutes top! Maybe you can offer your customers a declination for this safety inspection.
Thank you
Juan
2/4/2019
Anna A. VERIFIED CUSTOMER
Mr. Doy was very professional and took the time to explain what my Honda needed to maintain it. I will definitely use Hill Country Honda again.
Anna A
2/4/2019
William W. VERIFIED CUSTOMER
Chris was most hepful negotiating you service to our automobile
2/3/2019
Erica M. VERIFIED CUSTOMER
I went in for service because my car was making a loud noise. I also explained the specifics of the noise. Hours later diagnosis was that I needed new tires. I didn't believe that diagnosis made sense for the type of noise my car was making. I was told by the advisor with certainty that was the issue. My car is still making the same noise after my tires were changed. I no longer have confidence that I can trust my vehicle was the service department at Hill Country Honda.
2/3/2019
Al A. VERIFIED CUSTOMER
excellent Cx Service
2/3/2019
Gino A. VERIFIED CUSTOMER
Everything went very well I'm glad they could do everything the same day. The only minor thing I would say is they left the paper on my floor of the car but I was able to take it out no big deal.thank you for service today
2/3/2019
James M. VERIFIED CUSTOMER
Service was great! Thanks
2/3/2019
Tekiela G. VERIFIED CUSTOMER
I came in on a Saturday afternoon with no appointment, but needing my side view mirror replaced. I had the part on hand already; they had me out of there in less than 2 hours! The facility was clean, my four year old loved the kid area (and it kept me sane while waiting). I can't thank you enough for the quality customer service and taking care of the issue so quickly.
2/3/2019
Ryan A. VERIFIED CUSTOMER
John was very knowledgeable and helpful. I highly recommended this shop to everyone.
2/3/2019
Jonathan V. VERIFIED CUSTOMER
God attention, God costumer services, fast services thanks so much for everything good bless
2/3/2019
Rico P. VERIFIED CUSTOMER
My go-to dealership for all my cars
2/3/2019
Tim J. VERIFIED CUSTOMER
Chris was very professional and helpful. He made my service appointment as painless as possible and I am extremely satisfied with the customer service provided.
2/3/2019
Gapsen E. VERIFIED CUSTOMER
N/a
2/3/2019
Jaime . VERIFIED CUSTOMER
Very professional. Will use Hill Country Honda for my future car purchases.
2/3/2019
Saul T. VERIFIED CUSTOMER
I always look forward to going to Hill Country Honda where i can find quick service and professional assistance,thank you.
2/2/2019
Dean L. VERIFIED CUSTOMER
Cody is an exceptional service representative. I trust his opinion on my needed service.
2/2/2019
Miranda H. VERIFIED CUSTOMER
Service was completed in a timely manner and Chris was very helpful.
2/2/2019
Vic L. VERIFIED CUSTOMER
Jerry is very courteous & professional
2/1/2019
William R. VERIFIED CUSTOMER
I was pleased with the service I received today.
Usually I am charged much more by any of the 3 Honda Dealerships I have been to here in San Antonio.
2/1/2019
Eric D. VERIFIED CUSTOMER
He is very professional. He updated me the status of my van in a timely manner.