Cody was awesome!! I was having car problems and he got my vehicle fixed in no time so I could make it to a class I had to teach at the university!! What a great asset to your dealership!
2/4/2020
John C. VERIFIED CUSTOMER
Excellent timing and service. 5 stars, completely satisfied. Especially love complimentary car wash. The facility was nice and presentable.
2/4/2020
Robert R. VERIFIED CUSTOMER
Every time I go in Cody helps me out and he is never difficult to work with. He is extremely knowledgeable and helpful. He always makes sure I’m taken care of and he’s an awesome person. I’d say he’s definitely an asset to the company.
2/4/2020
Romel P. VERIFIED CUSTOMER
Quick and fast service. Michelle is awesome . She should be the model of your dealership and make a billboard along 1604!
2/4/2020
Silvino A. VERIFIED CUSTOMER
Part of the services rendered were rotating the vehicles' tires. After rotating the tires, the service team did not check their work. The result was that the tires did not have the proper tire pressure. My wife had to bring the vehicle back for another diagnostic so that they could address the TPMS light that was illuminated after she left the dealership.
If the service team would have properly followed up and checked their work, my wife would have had a better customer experience. This was the first time we received service at Hill Country Honda. We are also in the process of possibly buying a vehicle there. So far, the service has been disappointing.
2/4/2020
Patrick R. VERIFIED CUSTOMER
Excellent service and personnel.
2/4/2020
Rebecca M. VERIFIED CUSTOMER
Cody went above and beyond to help me when I came in to get my car fixed. He took the time to call the warranty company I use to confirm that I had a warranty. He made what could have been a very stressful situation an easy and pleasant one. I am thankful for all of Cody’s help and for Hill Country Honda taking such great care of my car. Thank you!
2/4/2020
Kandy S. VERIFIED CUSTOMER
Cody was excellent. He called me when he said he would. Was very professional but friendly. Very respectful to me. Explained whst repairs were needed for my car. And explained again so I understood. I’m 69 years old and need things explained a couple of times. Extremely patient with me. Thank you for such a great employee.
2/4/2020
Lupe V. VERIFIED CUSTOMER
Michelle kept me informed on the work being done during my appointment and answered all my questions and concerns! She was very professional and courteous towards my time and I appreciated that about her!
2/3/2020
Abraham P. VERIFIED CUSTOMER
Excellent service.
2/3/2020
Victor A. VERIFIED CUSTOMER
Very much satisfied with the service most especially from Cody my service representative.
2/2/2020
Jason A. VERIFIED CUSTOMER
David was absolutely resourceful and helpful along the way with our service. He kept in contact along the way and updated frequently. I really did appreciate all his time and effort to assist with our service.
2/2/2020
Alberto R. VERIFIED CUSTOMER
Great service
2/2/2020
Cynthia . VERIFIED CUSTOMER
Very nice and professional!
2/2/2020
Robyn G. VERIFIED CUSTOMER
Very professional and responsive. He did not try to talk me into additional work and values my time
2/2/2020
Lucille S. VERIFIED CUSTOMER
First time taking my Honda civic in for a oil change they were fast and did great service, thank you
2/2/2020
Abel N. VERIFIED CUSTOMER
Everyone was professional and courteous. The express service is definitely a plus for someone needing routine maintenance.
2/2/2020
Nicole L. VERIFIED CUSTOMER
Aaron was great! Super attentive and helpful from the start. He was able to diagnose my issue from description and repair my vehicle when I was told at another service center there were no issues. I will be returning to this Honda location for any further visits. Thank you!!
2/2/2020
Sherry D. VERIFIED CUSTOMER
Devin was awesome today. As always HCH outlines service options without being too pushy unlike some other dealers.