Hill Country Honda Auto Repair Service Center

Friendly helpfull staff & hassle free overall a great experience.

Michelle was very professional, courteous and explained everything. She sets the standards for an associate of hill country Honda!! Great job as always!

Awesome!!!

Service on my Honda was fast And the front desk was very courteous. I always have a good experience with Hill country Honda

MR KYLE ATTENDED TO ME PROMPTLY ON ARRIVAL AND CALLED ME EARLIER THAN EXPECTED TO ALERT ME THE VEHICLE WAS READY. MR KYLE WAS VERY PERSONABLE AND PROFESSIONAL AND MY CAR WAS WASHED AND CLEAN. A VERY EXCELLENT OVERALL EXPERIENCE. MR KYLE IS A GREAT ASSET TO YOUR DEALERSHIP!

Excellent service as always!

Cody was well knowledgeable and was excellent to deal with and made sure I received the best service.

Told me what to expect and did exactly what I asked and what was needed. Nice waiting area

I’m really happy and satisfied with the service you guys give me specialty John Doy. Thank you

I felt the tires should have been under some kind of warranty since it’s only been over a year since I purchased the brand new car WITH a tire warranty!

John was very professional and helpful, got my tire replace quickly and I was on my way soon there after. Thank you John Doy!

John Doy was professional and friendly. Because of him, I will continue to go to Hill Country Honda for all my vehicle service needs.

Amazing customer service. Cody went above and beyond the basic customer service rep. I appreciate how helpful he was and how he explained the warranty process for the headlights.

I just wish the car had been washed better. I didn’t walk behind the car until I came home and parked in the garage. The back of the car was still so dirty. It looked like it was just sprayed off -and not well. Otherwise, I was pleased with the service.

I was kind of frustrated with the check our process. I had to wait after my car was done and finally walked up to tell them my car was done. I was the only person in the waiting room. I did love that you washed my car!

Fast and efficient service

Fast, efficient, friendly service! Thanks!

It was great service. Thanks!

Always a great experience at Hill Country Honda.

Michael did an admirable job. Missed getting inspection done. Offered to take back and do, but additional time I didn't have. Will have to do another time, elsewhere. Also, wasn't aware of timelines (90 days) to do inspection for reg renewal process. Didn't offer to look up. I looked up on my smart phone and advised him. If you are going to offer as service, reps should know basic info regarding. Never got quote on replacement of cupholder surround . Told him shouldn't be tearing after 20k-ish miles on car. Should be covered under warranty, or 3 free year maintenace (letter) deal I got from Sales. He said it wasn't covered. Told him I had a 2001 Honda for 18 years w/out that problem. He said, yeah, I heard things were made better then. Hmmm... Not on him, but disconnect between Service Dept and Sales. REF: 3 year mtc agreement letter. Gave Service Dept cy of. Said they/Service Dept have no idea what that covers, besides oil change, which was part of original sale anyway. So was Sales Dept deal made hollow/worthless? . Michael tried to resolve, but above his "pay grade," and an unresolved headache for me. Service asked Sales the next day. Sales said, means oil change. No... 3 yr mtc, means 3 yr mtc!!! Internal issue I shouldn't have to deal w/. HC Honda should be one company to me, not component parts I have to run around and negotiate with near a year later. Feels like,unprofessional, and/or unethical tactics by upper management in 2018, and now again. Suggest General Manager contact me to resolve. Contemplating taking to social media if someone doesn't resolve. Sales person, Colin Paris excellent. Issue w/ Sales Management who made deal it seems they aren't living up to.