As always, vehicle was done in a timely manner. Great job on the part of the technician and excellent customer service on Awais.
12/10/2023
Christine H. VERIFIED CUSTOMER
Everyone was great
12/10/2023
Melissa P. VERIFIED CUSTOMER
I absolutely love working with Marc Nunez he is so polite and helpful. Marc makes sure to keep me updated and is honest about what my car needs.
12/10/2023
Miriam G. VERIFIED CUSTOMER
Did the job in timely courteous manner
12/10/2023
Christine D. VERIFIED CUSTOMER
Great service! Awais answered all my questions n concerns!
12/8/2023
Mike R. VERIFIED CUSTOMER
Paul helped me get the service I needed and also helped me get the radio code I needed. Thanks again!
12/8/2023
Cindy G. VERIFIED CUSTOMER
Paul’s the best!
12/8/2023
Ann D. VERIFIED CUSTOMER
I brought my car in for a starter issue that is covered under my warranty. Acura fixed my starter but caused another problem
where all the lights on my dashboard came on with electronic brake problem, brake hold system problem, vehicle stability problem etc flashed and I was alert by the car to park it. I was on the highway when this happened and my car went into neutral for few seconds where I could’ve died. I got off the highway and the car swerved on its own. I had to tow my car to acura dealer because of a mistake your service guys did and the representative tells me it was a “software update” issue, which is ****. Never coming back here again.
12/8/2023
Miranda B. VERIFIED CUSTOMER
He was so helpful and sweet - absolutely felt taken care of. He offered to wash my car (I didn’t even have to ask) AND vacuumed it out. Stellar service, amazing communication - my favorite service experience so far!
12/8/2023
Fairfield Baptist. VERIFIED CUSTOMER
Outstanding customer service and personal care by Mark
12/7/2023
Melton B. VERIFIED CUSTOMER
Your service guy that assisted me name was Mark he was amazing. I am so glad that I purchased my car from you guys. Great service..
12/7/2023
Claudette D. VERIFIED CUSTOMER
I appreciate the fact that I didn't have to wait very long for the service to be completed. Very importantly, I received updates on the progress of my vehicle. Afterthe services, my vehicle is running much better. Thank you Paul Tran.
12/7/2023
Sheldon C. VERIFIED CUSTOMER
Leo is absolutely amazing. Always goes above and beyond to make sure we are taken care of. He is always available to answer any and all questions. Amazing person.
12/7/2023
Sandra T. VERIFIED CUSTOMER
I Appreciate The Welcoming And His Professional Fast Service
12/7/2023
Gilberto A. VERIFIED CUSTOMER
I await it
12/7/2023
Patrick G. VERIFIED CUSTOMER
I need your help
Thank you
12/7/2023
Fiorella W. VERIFIED CUSTOMER
I taked my vehicle to a different dealership for service and it was a nightmare!!! I found out McGrath also services Honda’s and without hesistation, I brought it for repairs as it had Many issues. Working with Leo put me an ease and even when my engine light came on again, Leo patiently spent days with his team trying to figure out what else was wrong. Sure enough, he did! My car is now running great and with no issues!!! Accolades to Leo and his team. I am so thankful!
12/6/2023
Kenneth K. VERIFIED CUSTOMER
I received prompt, professional service.
My agent, Andrew was great.
He addressed my concerns about my service visit.
He informed me as my service was being completed. He went over the points of interest. I was very satisfied with my visit to the service department.
Your service department at McGrath in Morton Grove, is a major reason I’m continue to lease Acura MDX from your organization.
This is my fifth MDX from McGrath and Morton Grove.
12/6/2023
James S. VERIFIED CUSTOMER
Marc was great
12/5/2023
William S. VERIFIED CUSTOMER
Awais again provided great advice and service. He also mentioned that they now do body work and I am scheduled to bring my car in to remove scratches.