Paul was great! He solved my remote opener problem
Very creaTively
11/21/2023
Patricia W. VERIFIED CUSTOMER
Scheduling was simple. Service was on time and the gentleman I worked with was professional and knowledgeable.
11/21/2023
Doran (. VERIFIED CUSTOMER
The service was good. However, I don’t appreciate the automatic replies referring to me by last name. Mr. Doran would be more professional and respectful.
11/21/2023
Srikaran Reddy. VERIFIED CUSTOMER
I felt the service advisor was a little rude. He gave me loaner without fully analyzing the problems of my car and later he called me up and said the tires needs to be changed . When I asked him if it can wait for a few days, his response was very ignorant. Later I also mentioned in the call that I forgot about car not heating on driver's side he said he will take care of it . When I came back to pick up my vehicle he said I didn't mention it to him. Which is not true. When he handed over me my vehicle I noticed that car tire pressure was low and they didn't put air and when I called him he responded saying he got other customers too to take care of. That was very rude. Though I have been coming to Acura service at Morton grove all these years , I am not at all happy this time.
11/21/2023
Cristobal L. VERIFIED CUSTOMER
He is so Nice and professional, he helped me with all Cuestión
11/20/2023
Candace P. VERIFIED CUSTOMER
Mark got my car in right away and as always, did a wonderful and thorough job with it.
11/20/2023
Joshua P. VERIFIED CUSTOMER
Excellent service experience. Thank you!!!
11/20/2023
Lucia E. VERIFIED CUSTOMER
Customer service was professionally friendly and courteous. I appreciate getting a thorough explanation of the maintenance needed on my vehicle. The car was nicely cleaned as well.
11/20/2023
Carol S. VERIFIED CUSTOMER
The only reason I continue to come here for service is because of Paul Tran. He provides great customer service, and works with making sure my car is current with all services.
11/20/2023
Andrew K. VERIFIED CUSTOMER
Paul does a great job. He explains things well and you can tell he cares. Because of him, I would recommend McGrath Acura to others!
11/20/2023
Romeo S. VERIFIED CUSTOMER
Is all good.
11/19/2023
Diane T. VERIFIED CUSTOMER
Andrew and the team provided excellent service.
11/19/2023
Noor H. VERIFIED CUSTOMER
I had an outstanding experience at the Acura dealership with Awais. His exceptional helpfulness and respectfulness made my visit truly memorable. He went above and beyond to assist me, and I couldn't be more satisfied with the service I received.
11/19/2023
Andrew B. VERIFIED CUSTOMER
The whole team made me feel welcome! Thank you!!!!!
11/18/2023
Ivan M. VERIFIED CUSTOMER
Amazing SERVICE ALWAYS!!! PAUL AND THE CREW ARE THE BEST!!!!!
11/18/2023
Joseph R. VERIFIED CUSTOMER
Customer Service agent Tran was very attentive and as always our mechanic Bobby Weber was very responsive and helpful with our vehicle always a pleasure and relief to know our vehicle is properly and professionally maintained. I travel from Huntley IL to Morton Grove! JDR
11/18/2023
Mir A. VERIFIED CUSTOMER
Awais took care of my vehicle service in an exemplary manner.
11/18/2023
Mary S. VERIFIED CUSTOMER
Awaits was great. He was very communicative and thorough.