Issue has not been resolved, in part because I could not permit mechanic to remove 3 dog crates that are secured in place. I am disappointed that he left dirty smudges on both new front car seat covers. Once at home, I found additional soil on the drivers' seat cover.
8/28/2018
Jeffrey B. VERIFIED CUSTOMER
It was a pleasure working with Patrick. He took care of everything and confirmed with me along the way. I would highly recommend Patrick / McGrath to friends and family.
8/28/2018
Constantin P. VERIFIED CUSTOMER
Mark is a great service advisor.
8/27/2018
Barbara B. VERIFIED CUSTOMER
I live in San Antonio. When I visit my parents in Crystal Lake and need servicing, I'm comforted to know that Patrick Spallone and the crew in the service department is there to help. The last 2 trips here, he has really stepped up and helped me out. I can't thank you all more...
8/24/2018
Christopher . VERIFIED CUSTOMER
Great service. I’ll always bring my car there.
8/24/2018
Gregory P. VERIFIED CUSTOMER
Patrick is great and service is always very good!
8/24/2018
Chaitanya C. VERIFIED CUSTOMER
Patrick was really great in service and helpful
8/23/2018
Susanne E. VERIFIED CUSTOMER
Thanks for servicing my car upon short notice! Provided clear communication during the service. Very professional. My car was cleaner than when it was dropped off.
8/23/2018
Cliff G. VERIFIED CUSTOMER
You missed diagnosed my cooling system and the timing belt
8/22/2018
Wei S. VERIFIED CUSTOMER
He looks after his customers.
8/22/2018
Denis V. VERIFIED CUSTOMER
great staff
8/22/2018
Thomas S. VERIFIED CUSTOMER
Mark is great. I always appreciate his welcome, recognition that I’m a returning customer, attention to detail and timely service
8/12/2018
Daniel B. VERIFIED CUSTOMER
I question the integrity of your dealership, when I have been lied to on multiple occasions.
8/11/2018
Sheila R. VERIFIED CUSTOMER
Patrick was great!
8/11/2018
John K. VERIFIED CUSTOMER
Patrick was great, give him a raise !!
8/10/2018
Todd R. VERIFIED CUSTOMER
Nice to see some new faces at the dealership, Patrick is awesome young employee, professional, and knowledgeable of the S60s.
Thanks
-Todd
8/7/2018
Karen J. VERIFIED CUSTOMER
He was accommodating, knowledgeable, and helpful.
8/2/2018
Greg S. VERIFIED CUSTOMER
I'm looking forward to the new facility! Too bad your current working conditions are so rough.
8/1/2018
Jenna B. VERIFIED CUSTOMER
Patrick was very informative and kept me up to date step by step the entire time McGrath had my XC90 in for service. I really appreciate all he did and McGrath. I would recommend to friends and family. Thank you!
7/31/2018
Robert U. VERIFIED CUSTOMER
Excellent customer service amd attemtion to detail. This auto dealer is a step above!!