Mark provides excellent customer service. He responds quickly to our requests and explains the process. Over all a super help.
7/7/2018
Dalia H. VERIFIED CUSTOMER
Mark is always a pleasure to work with (although unfortunately for me, it means something needs to be repaired on my car when it does). Bogdan was also great, especially with having to deal w/the loaner being rear ended, and the other driver's insurance State Farm changing what they needed in order to issue the written acceptance of responsibility on behalf of their insured driver. I would definitely recommend Volvo of Barrington to any friends or colleagues. Thank you.
7/5/2018
Monte H. VERIFIED CUSTOMER
I wouldn't have came to this dealership if it wasn't for Mark, also the new Service Manager seems more knowledgable than the last guy. So, good call on that move.
7/4/2018
Robert K. VERIFIED CUSTOMER
Job well done! Thanks!
7/1/2018
Katie J. VERIFIED CUSTOMER
I continue to be impressed with the thoroughness of service from dropping off the vehicle to picking it up. The detail of the work performed is excellent. I love the new ‘report card’ printout about work that may need to be completed in the future.
7/1/2018
Curt S. VERIFIED CUSTOMER
Mark and Bogdan are the definition of truly exceptional service
6/30/2018
Garry C. VERIFIED CUSTOMER
Patrick was great in the way he kept me informed and was cheerful and knowledgeable. He is a great representative for your business!
6/29/2018
Joshua F. VERIFIED CUSTOMER
Mark was top notch in taking care of myself and my S60. Super happy with service speed and prices that simply can’t be beat. Friendly demoner from the whole team including the techs. Will be a forever customer
6/28/2018
Joanne S. VERIFIED CUSTOMER
Great service from beginning to end. Patrick went out of his way to get me a loaner car so I could attend a family day at my son’s company. It was a particularly difficult day for me as I had to stay in Minnesota the night before due to flight cancellation. With a lot of luck, I did get home, got the car and made it downtown for this special event. It is very obvious customer service is #1. And my car is working great.
Joanne S
6/28/2018
Thomas J. VERIFIED CUSTOMER
The best, thanks.
6/27/2018
Apturrahim D. VERIFIED CUSTOMER
Perfect
6/27/2018
Vera D. VERIFIED CUSTOMER
Staff was wonderful! They took me in last minute and tried to fix the issue with my car. Unfortunately, they could not fix it.
6/27/2018
Sergiy K. VERIFIED CUSTOMER
All perfect, thank you
6/26/2018
Denise M. VERIFIED CUSTOMER
overall experience 0 you guys dropped the ball this time!!!!
6/24/2018
Vijaya Bhaskara. VERIFIED CUSTOMER
Mr. Patrick is very patient and has answered all my questions/concerns. He is top notch.
Thanks
6/24/2018
Lynn S. VERIFIED CUSTOMER
Mark is always wonderful and so is Patrick. Thanks to the entire service team!
6/23/2018
Sarah F. VERIFIED CUSTOMER
Patrick was awesome!! Kept me informed the whole time and was so nice and courteous. He is an asset to your team.
6/23/2018
Beatrice N. VERIFIED CUSTOMER
Mark was very pleasant and professional. The service provided was excellent.