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Real Reviews from VERIFIED CUSTOMERS
Jameson B. VERIFIED CUSTOMER
Very positive experience. Thanks.
5/1/2018
Chandrakant P. VERIFIED CUSTOMER
Mark was awesome!!! Great customer service. This is were I will get my services done. Thank you Mark for taking care of my xc90
4/29/2018
Joshua F. VERIFIED CUSTOMER
Mark, Bogdan, and Andrew went above and beyond for me. From the moment I got there 2 days early and an hour before shop even opened I was assisted. Bogdan made sure I had a loaner so I could get to work when I dropped off my S40. Throughout the day getting text updates from Bogdan and phone calls from Mark letting me know how the car was coming and the eta was above and beyond. Of course I couldn’t forget about the Technician! Andrew did a great job answering any questions and concerns I had, because I’m picky like that. Assured me that my S40 was all set to go and things were back in perfect shape. Of course when I picked up the car I received it in better shape than I left it. Exterior had been cleaned and interior was vacuumed. You guys truly went above and beyond to get my car done in one day, considering I showed up 2 days early. You have my loyalty and I will be coming back for my next service or crazy project of parts! Thank you Mark, Bogdan and Andrew!
4/27/2018
Glenn C. VERIFIED CUSTOMER
Thank you for your service.
4/26/2018
Matthew S. VERIFIED CUSTOMER
Mark was very helpful and professional. Great experience.
4/23/2018
Chris N. VERIFIED CUSTOMER
It is always a good experience with Mark's department!
4/22/2018
Lisa H. VERIFIED CUSTOMER
Mark has always taken great care of my cars.
4/20/2018
Arthur S. VERIFIED CUSTOMER
Repair was well done but the cupon promised a 10% discount but all I was given was a small discount on a portion of the bill. I do not feel that that was kosher
4/19/2018
Alfonso S. VERIFIED CUSTOMER
All my questions and concerns were clarified on a timely manner
4/16/2018
Joanne S. VERIFIED CUSTOMER
Great service...car ready as promised...very helpful and friendly. Thx
4/15/2018
Susan K. VERIFIED CUSTOMER
I have always been extremely satisfied with service at McGrath Volvo Cars Barrington. Mark Kuzniar has taken care of my cars for several years and I know I can always count on him to be especially mindful of my pre-travel check ups as well as routine maintenance.
4/15/2018
Anne F. VERIFIED CUSTOMER
I feel like although I was given a “reduced price” it was nonsense. I thought McGrath was different but you’re not. If I go to the McGrath Audi 4 mins away from my house I wait 2+hr for an oil change bc of parts. When i came in yesterday the man at the counter was nice but others there were offered drinks etc. I was told I needed back brakes replaced 6 months after buying the car and driving less than 5,000 miles. The salesman told me I got a good deal on the car so it is what it is. Same old used car salesman ****. McGrath is just s shady as the rest. I will never go to Barrington again, EVER I will go to the Audi where I was treated poorly only for convienience and free oil changes until they start their **** too. With this many dealerships I’m surprised at the fact you aren’t treating customers better. My car was used and not $60,000 but I paid over $24,0000 for it and replaced the brakes after 6 months after specifically asking about them. I also was asked to write a google review that i wish i could retract. Then called again bc i left off the salesman’s last name. Nothing but disappointment. Telling me i got a great deal on a car does not mean it’s ok to have to replace brakes that soon new or used. I am so sorry I purchased this car from McGrath.
4/13/2018
Edward W. VERIFIED CUSTOMER
Treated awesome! Great customer service!
4/5/2018
Jenna B. VERIFIED CUSTOMER
Patrick was very informative and kept me up dated throughout the day on the status of the vehicle.
4/4/2018
Gregory A. VERIFIED CUSTOMER
Totally customer focused. Thank you!
4/4/2018
Reid L. VERIFIED CUSTOMER
As always,Mark was considerate, informative, concerned. We have complete faith in him.
4/3/2018
Anthony T. VERIFIED CUSTOMER
Ok
3/31/2018
Andy M. VERIFIED CUSTOMER
Great service department.Mark Kuzniar was very helpful,knowledgeable and professional.
3/30/2018
Edward G. VERIFIED CUSTOMER
The service was good and associates friendly. Reasonable prices and no surprises.
3/24/2018
William H. VERIFIED CUSTOMER
A LITTLE SLOW BUT GOOD JOB....WELL DONE
3/23/2018