Mark was great and had to search to find the quote we received via phone. Much appreciated. Got car done ahead of schedule and courtesy car was ready to go.
9/1/2023
Mary Beth. VERIFIED CUSTOMER
Done promptly, with a car wash within 30 minutes
9/1/2023
Brian B. VERIFIED CUSTOMER
Went to the dealer to get a 50000 mile service and use 2 coupons one for a $150 off new tires and another for $70 off an alignment. I was told I couldn't use 2 coupons on the same day I would need to buy tires today and then come back tomorrow if I wanted to use the coupon for the alignment. I appreciate the coupons did say in the tiniest print at the bottom that it couldn't be combined with another offer. Had you have honored both coupons you probably would have identified I also needed brakes and you could have sold me 4 tires a break job and a $130 tire alignment. Instead the service associate decided to stick to the policy of not allowing 2 coupons on the same day and as a result sold me nothing. I can appreciate adhering to a policy, but not at the expense of the customer and the business.
9/1/2023
Jay K. VERIFIED CUSTOMER
Mark as usual has been extraordinary in answering all the my concerns and offer best advise.
8/31/2023
David H. VERIFIED CUSTOMER
Mark is the best
8/31/2023
Timothy C. VERIFIED CUSTOMER
Quick service and friendly as always.
8/29/2023
Sophie Lea. VERIFIED CUSTOMER
I appreciate Hassan going the extra mile to take care of my car service!
8/26/2023
Robert B. VERIFIED CUSTOMER
Very timely explained everything great service
8/26/2023
Stephen K. VERIFIED CUSTOMER
Mark is great as always and was very knowledgeable and communicative about the repair. He’s a great guy and an asset to your company.
8/25/2023
Adam J. VERIFIED CUSTOMER
Mark is great and always has been.
8/25/2023
Kelly A. VERIFIED CUSTOMER
Matt provided great communication and service throughout the entire process! He kept me updated and was very transparent in the step they were taking to ensure we had a safe vehicle.
8/25/2023
Aneta P. VERIFIED CUSTOMER
Matthew was great! Professional and knowledgeable service.
I would recommend McGrath Volvo service.
8/25/2023
Paul W. VERIFIED CUSTOMER
I appreciated Matthew asking me if there was a specific time I would like the service completed. I then appreciated it being done by the time I asked.
8/24/2023
Patrice M. VERIFIED CUSTOMER
When I came in to the service area I mentioned to Matthew ( who was very nice and helpful), that my dashboard used to show the speed limit on the road. It seems since I was there I. January, that this no longer happens. I asked why and he was going to look into it. After having my tires rotated and windshield wipers changed, ( and being there for over 2 hours), there was no nention if this and by then I forgot about it until I started driving. I would still like an answer.
8/24/2023
Jeff S. VERIFIED CUSTOMER
I came in without an appointment...Mark addressed my concern and got me back on the road.
8/24/2023
Dariusz W. VERIFIED CUSTOMER
Always great service. Thank you
8/23/2023
James M. VERIFIED CUSTOMER
Excellent job done. Also Hassan was great with follow up. Much appreciated. Following up makes me feel confident of the service
Thank you
8/23/2023
Daniel T. VERIFIED CUSTOMER
Very good service. On Sunday.
8/22/2023
Martin J. VERIFIED CUSTOMER
Mark was very pleasant and helpful. He explained everything up front and there were no surprises when it was time to pay for my service. I will definitely return in the future.
8/20/2023
John B. VERIFIED CUSTOMER
Mark was informative & answered all my questions. Nice job.