Mark was very responsive and accommodating. Good service. I do wish the issues that I had with the car were covered under warranty. My car has been well kept and only had 55000 miles. I will have to reconsider purchaseing a Volvo in the future, if this is the car quality I have to expect.
8/19/2023
Evelyn D. VERIFIED CUSTOMER
Responsive. Kept you up dated
8/18/2023
Linda S. VERIFIED CUSTOMER
Great service and communication always!!
8/18/2023
Maureen B. VERIFIED CUSTOMER
Friendly, professional. Courteous.
8/18/2023
Joseph F. VERIFIED CUSTOMER
Mark did a great job as always. Took care of the service needed and answered questions about potential work that might be needed in the near future.
8/17/2023
Denise M. VERIFIED CUSTOMER
I pays for a wheel alignment and found out it as not done correctly by another Volvo dealer. Your team confirmed. I have to take another day off of work and drive another 34 miles to your place to get it done properly.
8/17/2023
Tyler D. VERIFIED CUSTOMER
Sat in waiting area for 5 hours before any update on diagnosis, permission for work, or any updates. I had to physically walk to the service rep, who had previously updated other guests in the wait area during the same window of time. It felt I was being actively deprioritized and ignored by the employee.
Until I stood in front of them, no updates, no call to extended warranty provider, etc…
8/16/2023
Richard G. VERIFIED CUSTOMER
Hassan did an excellent job of keeping me informed as to the status of my car.
8/15/2023
Jose M. VERIFIED CUSTOMER
You all are the best! Thank you Matt! Fantastic job!
8/15/2023
Steven R. VERIFIED CUSTOMER
Jasmine is great to work with and provides support to solutions and certainly is attentive to follow thru with the Mechanics.
8/14/2023
John W. VERIFIED CUSTOMER
Everything went as panned
8/12/2023
Steven L. VERIFIED CUSTOMER
I was kept informed by Hassan and greeted promptly when I arrived
8/10/2023
Ada B. VERIFIED CUSTOMER
Mark always goes over and beyond all expectations! He is thorough and communicates clearly what needs to be done. He is so helpful and friendly. I look forward to working with him when I come in for Volvo servicing as I know he will always provide the best service possible.
8/10/2023
Brett F. VERIFIED CUSTOMER
Hassan and team provided excellent service, thank you!
8/9/2023
Benjamin C. VERIFIED CUSTOMER
Mark, Hassan, Jasmine, and Matt rock! Thanks for the speedy service:)
8/8/2023
Jessica . VERIFIED CUSTOMER
Mark was professional, courteous, and delivered excellent customer service.
8/6/2023
William T. VERIFIED CUSTOMER
Job well done!! Mark is an asset!!!
8/6/2023
Louis G. VERIFIED CUSTOMER
Mark is a pleasure to work with and his proactive, sincere level of service is unmatched and a standard to which all should be measured. Mark is the face of Volvo to me.
8/6/2023
Michael I. VERIFIED CUSTOMER
Driver’s seat belt buckle was installed “backwards”, had to go back into service to eliminate “twisted” belt.