You didn’t complete a service. Your team reached out to me informed me that I had two free oil changes expiring at the end of April. I scheduled a appointment and drove 30 minutes to your location only to wait 20 minutes and be told I didn’t have a free oil change even though you have never completed a oil change on my car. There was no accountability taken on you behalf and no compensation for wasting my time gas or toll money
4/16/2023
Kathleen M. VERIFIED CUSTOMER
Mark was very helpful. The appointment was on time. He let me know exactly what was being serviced on my car. He checked in with me to give me a status. He educated me about features in my car that I did not know how to use. He is great at his job, very knowledgeable about Volvo cars, and a very nice guy!
4/15/2023
Stefania G. VERIFIED CUSTOMER
It took two hours for an oil change and No one told me when my car was ready until I ask it was a waste of time not happy
4/14/2023
David W. VERIFIED CUSTOMER
Mark Kuzniar has always peovided me with great professional setvice. Mark is very knowledgeable of Volvo cars and service. He has always made sure I was updated with the status or my repairs and service. I am always happy with Mark and his staff in coppleting professional service.
4/14/2023
Beverly O. VERIFIED CUSTOMER
I didn't get the answer I wanted but she told me the truth. I can't get 300 mikes on my car in 2 months, I have to drive the car more. Being a single senior citizen, I guess I have to find some outside activity. I live the car, just wish they had told me that when I bought the car. It would have made a difference.
4/14/2023
Maryana C. VERIFIED CUSTOMER
Everything was fast and very professional!
4/13/2023
Sue L. VERIFIED CUSTOMER
Mark always explains issues and makes good recommendations. Volvo is lucky to have him working for them. He is a real customer asset!
4/13/2023
Ali I. VERIFIED CUSTOMER
Mark was great
4/13/2023
David B. VERIFIED CUSTOMER
Mark and team were great!!
4/12/2023
Jacob T. VERIFIED CUSTOMER
Mark was very knowledgeable and take very good care of my car
4/9/2023
James . VERIFIED CUSTOMER
The car was ready in time for us to travel and the mpg has been the best yet, since buying the car! Thanks to Jasmine and the technician for their diligence to diagnose and install the part as quickly as possible!
4/7/2023
Kathleen F. VERIFIED CUSTOMER
I've been coming to Volvo for years and Mark has always been helpful.
4/7/2023
Carl S. VERIFIED CUSTOMER
I, unfortunately do not remember her name but the African American woman with glasses that was working on Saturday was very friendly, helpful, and customer service focused. Just wanted to make sure she receives some recognition.
4/3/2023
Scott M. VERIFIED CUSTOMER
Very satisfied, the work was done exactly to the quote.
4/3/2023
Maureen B. VERIFIED CUSTOMER
Kept in touch...clear explanation...never felt rushed
4/1/2023
Jorge R. VERIFIED CUSTOMER
Mark is the best, and has been so for years. Do what it takes to keep him working there.
3/31/2023
Gregory P. VERIFIED CUSTOMER
Mark is always helpful and very professional! Franz in sales is also always friendly and helpful! Greg Pohlmann
3/29/2023
Srinivas A. VERIFIED CUSTOMER
After service, I noticed that front camera is not clear. Please book immediate appointment for fixing the same. Please call me for any questions.
3/27/2023
Margaret S. VERIFIED CUSTOMER
Thank you for updating computer of central display and instrument panel after it blacked out completely. I worry this may happen again. Will it reset after turning off then on again?
Please tell me what number to call if I need help or service on my upcoming road trip to AZ. Also—What are benefits of having online Volvo app? And how much does that cost? Thank you.