I don’t know which one was K F but everyone treatedme well and snswered my questions.
12/21/2022
Rachel Z. VERIFIED CUSTOMER
I always enjoy working with Mark and always choose to work with him. He’s always courteous, communicative, and professional, which is part of the reason we’ve been with Volvo for so many years.
12/21/2022
Som M. VERIFIED CUSTOMER
Mark was great!
12/21/2022
Bruce H. VERIFIED CUSTOMER
Mark was great! He Took the time to do due diligence and get my vehicle checked out and had the vehicle ready for return quickly - McGrath has a great service team. Mark was also able to point me to the section where I could purchase some Christmas stocking stuffers - so a great productive morning.
12/20/2022
Samuel V. VERIFIED CUSTOMER
I was well informed and was processed effecientlt
12/19/2022
Adam K. VERIFIED CUSTOMER
Mark is great! I’m really happy with my experience.
12/18/2022
Charles L. VERIFIED CUSTOMER
Everything was great except for one problem. Rear windshield wiper was replaced and now the rear window washer doesn't work.
12/17/2022
William W. VERIFIED CUSTOMER
Mark was helpful, informative, and attentive to my concerns.
12/17/2022
John M. VERIFIED CUSTOMER
Your dealership is the finest automotive dealership that I have ever worked with. I say that as an automotive expert. I spent 10 years as a Ford Divison as a corporate regional salesperson + regional franchise and sales analyst and the last 30 years as the national sales manager for seating and components to the automotive industry. I know the industry very well. McGrath Volvo is the simply best sales and service team that I have seen.
12/17/2022
Rosemary M. VERIFIED CUSTOMER
Friendly & professional.
12/17/2022
Andrew T. VERIFIED CUSTOMER
Mark is very professional and goes beyond to help his clients
Thank you Mark
Andrew T
12/16/2022
Susan T. VERIFIED CUSTOMER
I am not pleased with the service I received from start to finish.
12/15/2022
Paul G. VERIFIED CUSTOMER
Great personality, very informative, great experience!
12/14/2022
Judy C. VERIFIED CUSTOMER
They did a great job staying on top of the part delivery.
Always replied to my questions and concerns
Job well done
12/14/2022
Nobuo N. VERIFIED CUSTOMER
The repair was not. Finished yet as I asked.
12/11/2022
David H. VERIFIED CUSTOMER
They are very welcoming and listen clearly. I will buy another car, likely a Volvo from McGarth. 100% great service. Kind of a joke but fields BMW has hot sandwiches. Lol
12/11/2022
Susan N. VERIFIED CUSTOMER
Ok
12/10/2022
Thomasine P. VERIFIED CUSTOMER
Mark Kuzniar provided me with the best service possible. He made me relaxed and kept me informed throughout the day. He definitely has a personal touch! Thank you, Volvo, for professional employees like Mark-a job well done??
Roger Peter
12/10/2022
Kevin N. VERIFIED CUSTOMER
When I arrived no one bothered to ask how they could help even though there were three people at the service area. Keyshaun finally talked but he had to send an email before checking me in. Next while I had an appointment my address nor anything about what it was for was in the appointment so it took approximately 15 minutes just to get checked in. All the while others came in were greeted and on their way quickly. Next when the service was supposed to be done I had to ask how it going which I was told it was done. Next they lost the keys and after I helped point them out then had to go outside to find my vehicle mean while others were called out of the waiting room and their vehicles were brought inside and they left promptly whereas another 15 minutes went by for me to get checked out. Poor customer service is what I call that and I told Keyshaun I won’t ever come back due to being treated this way. Keyshaun seemed to be over burdened and the rest of the service people including the porter who claimed to have provided the lost key where disinterested in doing anything.