Mark is great! He’s always so knowledgeable, and super courteous and friendly.
9/25/2021
Jason P. VERIFIED CUSTOMER
Mark was great!! Extremely professional and very helpful!
9/22/2021
Karel V. VERIFIED CUSTOMER
Front Brakes were done at 20,000 miles. There is no way they need to be redone 19,000 miles later. Sadly like many dealerships i feel like you give canned recommendations based on mileage not actual car condition/ needs. As a result I will likely take my business elsewhere in the future.
9/22/2021
Christine D. VERIFIED CUSTOMER
Mark has always been very helpful!
I only came for my free oil change from purchasing my S90 earlier this year, and I also got a tree rotation too!
Thank you to your great team for showing me it’s ok to buy another Volvo from another dealership! I had only shopped for my Volvo’s for 15 years from another competitor, but they did not have what I was looking for.
9/17/2021
Mary N. VERIFIED CUSTOMER
Mark is alway informative and helpful.
9/16/2021
Peter K. VERIFIED CUSTOMER
Can’t say enough good things about Mark. He really above and beyond in his customer service. Was very thorough going over documents and explaining those. He answered several questions and went in-depth on his answers. Really made me feel like he cared about my experience, and never made me feel like I was asking a dumb question, which I probably did. Thanks for the great work Mark!
9/16/2021
Malia V. VERIFIED CUSTOMER
Mark always takes good care of me !
9/13/2021
Ryan D. VERIFIED CUSTOMER
Very easy first time in for me. Relocated from CT and much prefer the service here in Barrington. Looking forward to my next visit, as long as it's routine! :) Mark was attentive, on point, and up front which is always important.
9/13/2021
Marget D. VERIFIED CUSTOMER
Wish I had someplace to go instead of sitting for 4 hours. Loaner or at least ride I to town would have been nice. After driving an hour...Four hour wait for recall and then driving home....would have liked to been able to get out of there for something
9/13/2021
Paul K. VERIFIED CUSTOMER
Completely satisfied.
9/11/2021
Catherine D. VERIFIED CUSTOMER
Mark is wonderful
9/10/2021
Roberta H. VERIFIED CUSTOMER
As usual Mark was great. He made certain that all went smoothly and provided answers to all my questions. Thank you! Of note also is Kimberly, Mark’s new trainee. She did a very nice job and I predict that she will quickly become a valued asset to McGrath Volvo and your evident efforts to provide exemplary service.
9/6/2021
Thomas J. VERIFIED CUSTOMER
Great job as usual, keep up the good work.
9/5/2021
Rachel Z. VERIFIED CUSTOMER
Mark is always so kind, responsive, and flexible. I really appreciate working with him every time I come in. Thanks Mark!
9/4/2021
Lynn O. VERIFIED CUSTOMER
Had further questions and Mark did not hesitate in fully answering in greater detail with actual examples!
9/4/2021
Dennis Z. VERIFIED CUSTOMER
Mark did an exceptional job listening to my concerns and giving me answers and recommendations
8/28/2021
Linda C. VERIFIED CUSTOMER
Mark is very attentive and accommodating, answering all my questions and concerns as well as communicating to me as my car is being serviced. He’s been assisting me with the service on my car for many years, maybe since it was purchased.
8/27/2021
Grant W. VERIFIED CUSTOMER
Great team. Always willing to answer questions and attend to needs. Thank you to the service team. Great work!
Grant and Michelle Waspi
8/26/2021
David M. VERIFIED CUSTOMER
Thank you for charging and helping with the animal damage. The tires are a problem. They are expensive and prone to blebs. Not service fault. Robbie and mark were great.
8/26/2021
Andrew T. VERIFIED CUSTOMER
Thank you Mark for your professionalism and promptness in assisting me with my XC90 . You are an asset to McGrath Volvo and one of the reasons I travel from Hinsdale to your dealership in Barrington to get my car serviced
Thank you again
Andrew T