To the point and everything was as promised. Very satisfied!!!
6/6/2021
Joseph S. VERIFIED CUSTOMER
Excellent service
6/6/2021
Roberta H. VERIFIED CUSTOMER
As always service was terrific. Mark was wonderful and I cannot suggest anything that would have made my experience better. In this day, this us saying a lot. Thank you!
6/5/2021
Mei M. VERIFIED CUSTOMER
Very thorough and had to order the parts for my car service, we got a call right away after parts arrived, went back 2nd time and got everything taken care of. Thank you!
6/4/2021
Barbara W. VERIFIED CUSTOMER
Yes. Problem resolved but battery has Beene a problem for over a year with 3 battery checks at McGrath and 2 battery check:cks at Serra Traverse City Michigan....dealership service consensus was that I left the door open causing problem. However my insistence to look at battery further because I frequently travel state to state on business and need a reliable auto.The dashboard message repeatedly read “low battery “!! With further investigation recently.....the hose revealed the hose from the battery was leaking corrosive material causing blockages. Could have caused problem during my travel on the road.!!!! Yes I would leave auto door open while unloading groceries but no other time!
6/3/2021
Perry B. VERIFIED CUSTOMER
Mark went above and beyond duty in helping me.
5/31/2021
Joseph F. VERIFIED CUSTOMER
Mark was fantastic
5/31/2021
Not Provided. VERIFIED CUSTOMER
Mark is an exceptional service representative. He’s the reason we get all our service done at McGrath Volvo Barrington. He’s responsive, explains things really well, and takes the time to understand our concerns and our needs. He helped us once when our Volvo (purchased new from you) broke down on I-90; we weren’t sure whether to try to drive it off the highway or not. He advised us over the phone and was a huge help. If you have an Employee of the Year award, please give it to Mark! My husband and I are so grateful that he is part of your team.
5/29/2021
Abigail P. VERIFIED CUSTOMER
Great service, as always, thanks to Mark and the staff that worked on my car. It looks great!