Car not clean when service was done. Had to walk outside and find my car instead of having it pulled up to door. Was told I neede tire rotation but was not called prior to my picking up the car would have had the rotation done then instead of having to come back. I had a Lexus for many years and he services were top notch. I switch to volvo because of your safety features and expected that you would provide the same quality service
7/23/2020
Theodore M. VERIFIED CUSTOMER
Mark was friendly and very helpful with having Polestar tune added even after I had completed my service appointment. His willingness to have me drive around and get it installed on the spot was awesome. I have no buyers remorse and am happy with the level of service at this location.
7/23/2020
Brad O. VERIFIED CUSTOMER
Malia was very nice and kept me udated on the service.
7/22/2020
Eufemio B. VERIFIED CUSTOMER
Malia was great to work with and the service was great!
7/20/2020
Mary A. VERIFIED CUSTOMER
It was an excellent experience and I was well informed on the progress of my vehicle.
7/20/2020
Jeff Y. VERIFIED CUSTOMER
Excellent care in the service department
7/20/2020
Steven F. VERIFIED CUSTOMER
She did a great job explaining the service and following up.
7/19/2020
Stephanie S. VERIFIED CUSTOMER
Mark is fantastic, always responsive and provides great service. I appreciate working with him every time my vehicle needs work.
7/18/2020
Lynn S. VERIFIED CUSTOMER
Staff was great but went I. For a engine light and when I drove off it came back on ?
7/17/2020
Henry C. VERIFIED CUSTOMER
Great service
7/16/2020
Denise M. VERIFIED CUSTOMER
Car wasn’t fixed. Just bought it. Was told it might be shock/sway link but I needed to pay. Not thrilled that I have to pay for something done when I just recently bought it! Although, someone from the finance department did say he’d look into it and try to help me because he felt bad that I just bought it and now need to fix it. Still waiting for a call back... I’ll be satisfied if my car gets fixed without a fee.
7/16/2020
Shaun B. VERIFIED CUSTOMER
Thanks
7/16/2020
Monica M. VERIFIED CUSTOMER
I was not listened to, I talked to my sales person and asked for a manager to call and nobody ever called me.
7/14/2020
Diana C. VERIFIED CUSTOMER
Thank you for being awesome, Malia!!
7/13/2020
Zipporah P. VERIFIED CUSTOMER
Mark was very helpful and knowledgeable.
7/11/2020
Arthur S. VERIFIED CUSTOMER
I am no longer a Volvo customer. Please remove me from future mailings
7/11/2020
Mary L. VERIFIED CUSTOMER
I trust Mark completely with my car's maintenance and repairs. His advice is spot on, and he does a great job explaining what is needed.
7/11/2020
Thomas Y. VERIFIED CUSTOMER
Hope you enjoy your new car soon. Thanks.
7/10/2020
Sandra C. VERIFIED CUSTOMER
The service team is very attentive and does high quality work.
7/9/2020
Anne A. VERIFIED CUSTOMER
Mark gives the confidence that he is not over selling something your vehicle doesn’t need which is most peoples fear with mechanics. I really feel Mark and the McGrath team look out for the consumer!