Just adjust tire tomorrow and things were just great. Thanks
11/20/2019
John J. VERIFIED CUSTOMER
Mark did a great job taking care of my service requirements.
11/18/2019
Adrian B. VERIFIED CUSTOMER
Malia Vasquez was great, dealer prices prohibited
11/16/2019
Kimberly C. VERIFIED CUSTOMER
Not pleased. Second time in for two issues. Nbr 1 the seat was fixed by an outside source. Good job. But the outside temperature gage is not fixed. I noticed it minute I was in car. Drove back in and the service man said no - you just have to get outside. I said the car was sitting outside. It’s broken. He said call me if you get back and it’s still not right. Well I didn’t call and it’s not right.
And second time no car wash.
It’s all about time which I don’t have a lot of. And now I will have to come back and find more time.
11/16/2019
Thomas E. VERIFIED CUSTOMER
Fantastic job getting everything fixed the same day!
11/15/2019
Patricia S. VERIFIED CUSTOMER
Very courteous and prompt thank you
11/13/2019
Robert P. VERIFIED CUSTOMER
Service was performed quicker than expected.
Thank you
11/12/2019
Kurt S. VERIFIED CUSTOMER
Very good first experience. Would appreciate a vacuum job w the car wash given the prices.
11/11/2019
Matthew M. VERIFIED CUSTOMER
Very friendly.
11/10/2019
Paul S. VERIFIED CUSTOMER
Great service by the team!
11/9/2019
Thomas O. VERIFIED CUSTOMER
Mailia is awesome!!! I’d hire her any day!
Keep Malia challenged and happy! Great representative of McGrath
11/9/2019
Joanne W. VERIFIED CUSTOMER
I’m very pleased with everything. Malia was fantastic!
11/8/2019
Tuan N. VERIFIED CUSTOMER
There was an issue with my first service appointment and Malia failed to call me back when she promised and I had to call her two days after she promised to call to get an update. Poor customer service follow up.
11/6/2019
Anthony T. VERIFIED CUSTOMER
Mark and the entire service team went over and above to satisfy all my needs
Thanks
11/6/2019
Katy O. VERIFIED CUSTOMER
My dissatisfaction was not with my rep, but the overall impression I was left with today. I know Volvo strives for “luxury” status and I feel that this particular dealership misses it with little blemishes. For starters the brand new facility was not as clean as you’d expect. The bathroom was dirty and not stocked properly. Including no hand soap and dirty sinks! The time promised for my visit was way over. I spent two and a half hours waiting for my car when I was promised much less. During the two plus hour visit my car was to be washed at the end. It was one of the worst “washes” I’ve ever seen. The back side of my car must of missed out on the water. My windshield and mirrors were so smudged I had to come home and clean them myself. Honestly it was cleaner before it went in. I think attention to detail goes along way for car owners who chose to spend their money with you. I had remote start installed today and was never shown how to use it before I left. (I was able to look it up online and verify it worked) I left with a less than satisfactory feeling, and that’s a shame. Try harder McGrath Volvo.
11/5/2019
Roberta G. VERIFIED CUSTOMER
The entire staff is welcoming and professional and trusting.
Thank you