Patrick and his team went above and beyond. I will confidently bring my car back for service with them.
8/8/2019
Andrew E. VERIFIED CUSTOMER
Mark did an amazing job. I cant think of a single thing he could have done better
8/7/2019
Joseph R. VERIFIED CUSTOMER
Everything was explained and clear, great service
8/7/2019
Suman L. VERIFIED CUSTOMER
Mark is awesome but this is the second time I came in for an AC repair. From the time i bought the car the AC is not working optimally. I could not check it at the time of purchase (chicago winter). The first time i realized the problem, Mark refilled the car with freon. Got the problem again in a few months. This time the problem was found & a new condenser was replaced in the place of a leaky old one. The car came from volvo with a bad leaky condensor. If i get this problem again i might opt fpr a buyback from volvo
8/6/2019
Gerald G. VERIFIED CUSTOMER
Thank you for the excellent customer service!
8/6/2019
Jon A. VERIFIED CUSTOMER
Excellent service ????
Jon A
8/5/2019
Susan B. VERIFIED CUSTOMER
Fantastic service—that’s why we are loyal Volvo customers!!
8/3/2019
Kelsey W. VERIFIED CUSTOMER
Mark and I came to an agreement after the oil severely leaked after the oil change.
8/1/2019
Lauren T. VERIFIED CUSTOMER
Overall one of the worst experiences we have ever had. Drove over an hour to get there only to find out the car had a additional issues that occurred on the way home. I drove back only to sit there for an additional 2.5 hours. After I was told it would only take 15 minutes to resolve. I was called to be compensated for the time and hassle with a discount on the polestar add on, and when I called they told me they couldn't do anything for me. So my overall experience with mcgrath volvo, is a very very disappointing one.
8/1/2019
Debi Y. VERIFIED CUSTOMER
Please offer coffee in the waiting area
7/30/2019
John K. VERIFIED CUSTOMER
Patrick is great, always takes good care of me.
7/30/2019
Kimberly D. VERIFIED CUSTOMER
Mark is awesome! Always appreciate him getting me in for service quickly and makes sure that all of my concerns are addressed. He’s one of the main reasons I return to the dealership time and again.
7/29/2019
Randall F. VERIFIED CUSTOMER
Thank you for your help. I always have excellent service at McGrath. Mark was excellent as always.
7/28/2019
Kylee K. VERIFIED CUSTOMER
I went in for an oil change, I was told it was going to be about an 1hr 15mins.
Which ended up being over a 2hr long process. I also was in about a month ago to get my brakes done. Which again was told it was going to be about 2- 2 1/2hr process. Which ended up being almost a 4- 4 1/2 hr process. I just keep wondering why I am told one thing and then it turns out to be a completely different thing without any commutation in the process.
7/26/2019
Blaine B. VERIFIED CUSTOMER
Consistently great service for almost 30 years and I suspect it will get even better with the new facility! Thanks
7/23/2019
Austin H. VERIFIED CUSTOMER
Mark was great
7/21/2019
Jude S. VERIFIED CUSTOMER
Mark always honest and does his best to be customer service oriented.
7/20/2019
Dean B. VERIFIED CUSTOMER
Mark was awesome as always. Work was done well too.
7/20/2019
Gregory P. VERIFIED CUSTOMER
Mark was great and your new dealership and service center location is excellent.
Thanks,
Greg Pohlmann
7/19/2019
Daniel J. VERIFIED CUSTOMER
Well taken care of.... however... I was not informed of the move and I drove to the other location..