Too much to type, call me I will be glad to explain. ****-****-xxxx thx.
6/28/2018
Maria R. VERIFIED CUSTOMER
I always feel Michael is straightforward in his evaluation and explanation of any issue with my car. That quality, and his exemplary customer service skills, are much appreciated and are a big reason I would not hesitate to recommend McGrath Honda.
6/28/2018
Jennifer H. VERIFIED CUSTOMER
CJ is always helpful, prompt, and informative. I feel like I get straight-forward information from him and I appreciate that. My vehicle seems to have had a complicated issue going on and I trust his input and the techs’ work to get it sorted out.
6/28/2018
Kevin M. VERIFIED CUSTOMER
Always great service
6/28/2018
Daniel D. VERIFIED CUSTOMER
Scheduled for a 9:30am oil change. At 11:10 went out side to see what was taking so long. Car was done and never notified. Service guy preceded to belittle my wife. Horrible customer service. But hey, what do you expect, you don't end up working at a car dealership unless you're an incompetent idiot. I'll make sure to never come back or purchase from this group again.
6/28/2018
Wayne T. VERIFIED CUSTOMER
Always receive exceptional service from McGrath Honda. Thank you.
6/28/2018
Simon M. VERIFIED CUSTOMER
I was completely satisfied working with Alex he’s a great service writer, I wasn’t too happy with Honda I think Honda should’ve picked up the bill ,service bulletin to do a computer upgrade I think that was Hondas responsibility due to that it left the factory not right . Bought a extended warranty and still wouldn’t cover that i’m really going to think hard before I buy another Honda actually this is my third Honda .
6/28/2018
Barry W. VERIFIED CUSTOMER
George was excellent and I will return solely based on his service.
Great job, George!
6/27/2018
Tracy M. VERIFIED CUSTOMER
I was disappointed my preset appointment for an oil change & check took 2 hours. Waiting room was packed, and is not the most comfortable or pleasant place to wait for this duration. In need of an update.. Secondly, I found oil smudges on my passenger seat and drivers door(light leather interior). I didn’t notice until I was half way home and did not want to drive back after all the time spent waiting! Very careless and sloppy. Not the greatest experience for my first time in your service department..
6/27/2018
Leonard S. VERIFIED CUSTOMER
We were given incorrect information and our calls were not returned. Very disappointing service and would not recommend your service department.
6/27/2018
Max D. VERIFIED CUSTOMER
Feel like George is always up selling. Talks more than he listens. I won’t by a car from him. I would prefer to work with CJ in the future.
6/27/2018
Daniel A. VERIFIED CUSTOMER
I always take my cars to your dealership.
6/27/2018
Nia S. VERIFIED CUSTOMER
Awesome customer service
6/27/2018
John S. VERIFIED CUSTOMER
Completed in less time than estimated.
6/26/2018
Brittany W. VERIFIED CUSTOMER
Went in for an oil change and to get a few recalls fix on my 2016 honda civic. According to my dash oil life display my oil is still at 30%. The rear brake light display is still hanging from the roof and my tire pressure monitor icon is still lit up on dashboard. I left my car there all weekend, which is hard for me to do due to working full time and being in school and it seems like nothing was fixed
6/26/2018
Lauren M. VERIFIED CUSTOMER
Great job, very happy with service.
6/26/2018
Dolly G. VERIFIED CUSTOMER
I came in for oil change they charge me $120.00 and did not change my oil
Call me ****-****-xxxx
6/25/2018
Kevin C. VERIFIED CUSTOMER
Mike was a pleasure to work with. Extremely professional and explained everything clearly regarding the service my car needed.
6/24/2018
Barrett L. VERIFIED CUSTOMER
No one did anything with our car for two days. When I called for a status update I was told my rep Alex was off but someone would look at the car right away. This was 40 hours after I initially dropped it off. The second rep got back to me quickly but when we went to pick up the car no one could find our keys. Took 20 minutes for someone to find them. I have owned Honda’s for 20 years and the service department has gone downhill. I miss the days of Tom. Will probably try a different Honda dealer for service next time.
6/24/2018
Nancy S. VERIFIED CUSTOMER
I will always bring my Honda to be serbiced @ McGrath Honda because tithe Service Advisers are always courteous and they always do a good job on the car!