I’m fully satisfied with the service and definitely will bring back my car for services.
5/27/2018
Debra &. VERIFIED CUSTOMER
Mike is always very professional and thorough and a pleasure to work with
5/27/2018
Joyce C. VERIFIED CUSTOMER
Thanks for the loaner car.
5/27/2018
Kathryn J. VERIFIED CUSTOMER
I waited 2 hours and 15 minutes for the tire rotation to be completed on my car, plus I had an appointment. I wasn't informed that I'd be waiting that long when I dropped off the car. On the plus side, I was not charged for the service, which I appreciated.
5/26/2018
Shabana K. VERIFIED CUSTOMER
Good job done????????
5/26/2018
Stephen C. VERIFIED CUSTOMER
Michael is awesome. Always a pleasure working with him.
5/26/2018
Donna S. VERIFIED CUSTOMER
Asked service writer to change oil ONLY. Not to check any other items (tires, brakes, battery, etc.). Also specifically asked NOT to wash the vehicle.
When we took delivery of vehicle, service writer gave us a check list of items checked (which were all the items I told them NOT to do), the car was washed, and there was a used water bottle in the cup holder?? We understand MCGrath and most customers would appreciate this service, but when you are asked by the customer to NOT do something on the vehicle and still do it...not happy.
5/25/2018
Andrew S. VERIFIED CUSTOMER
Thank you very much!
5/25/2018
Sharon Y. VERIFIED CUSTOMER
CJ did great job keeping me informed of extent of service and when it would be completed. He had the loaner car ready so everything went smoothly. thanks
5/25/2018
John I. VERIFIED CUSTOMER
Very friendly and professional. I had confidence that I was being well taken care of.
5/25/2018
John W. VERIFIED CUSTOMER
Good job done in a timely way. John did a fine job explaining what needed to be done and after, what was completed.
5/25/2018
Ryan M. VERIFIED CUSTOMER
Hi,
John was very nice to work with I had no issues with him at all. Upon arriving home I checked my oil and it was significantly OVERFILLED. I will be returning tomorrow to get this corrected.
Thank You.
Ryan M
5/25/2018
Maria Z. VERIFIED CUSTOMER
My mom doesn't speak English she went only for Ricall and oil change and tire rotation only anything else if need to be done you guys supposed to contact me at ****-****-xxxx.
Without contacting me you guys change air filter and cabin filter for extra $111. I am very disappointed with the service and the way you treat your customer
5/25/2018
Joan C. VERIFIED CUSTOMER
Very nice offered some helpful suggestions
5/25/2018
Jim K. VERIFIED CUSTOMER
I mean if you request that we’re not done when I picked up the car. I wanted my maintenance book updated and it was not and I wanted a price quote for anti-freeze flushing that was not included, and two things I did not request in the were included. There were things and requested during my last visit that weren’t included. And I picked up the car . I see a trend here!
5/24/2018
Troyah R. VERIFIED CUSTOMER
Very professional, answered all of my questions and my car was completed in a timely manner!
Thanks
5/24/2018
Katherine C. VERIFIED CUSTOMER
Everything was great, people were very polite. My only complaint that an oil change took over 2 hours. I had an appt. And try to manage my time.
5/24/2018
Ronald G. VERIFIED CUSTOMER
Alex did a fantastic job! He’s friendly and funny and truly cares about servicing the customer!