Everyone at McGrath is great and professional.
Always have the service done there on all 3 of our Honda vehicles.
5/24/2018
Jane O. VERIFIED CUSTOMER
Everything was to my satisfaction
5/24/2018
Barbara B. VERIFIED CUSTOMER
I would like to thank Alex for being very attentive to my concerns today.
5/24/2018
Genevieve J. VERIFIED CUSTOMER
Everything went as quick as possible and George did a nice job.
5/24/2018
Lara H. VERIFIED CUSTOMER
I had an 11:15am appt and I was on time. On the phone the confirmed it would be 45min wait time and I assumed...okay, an hour or less. I was there for 2hours. I was not satisfied and I had to change around plans and pick ups for my children.
5/23/2018
Robert C. VERIFIED CUSTOMER
I bought a used 2006 Honda Cr-v which was detailed very well i also purchased a new radio for it but no one showed me how to program it or it’s feat!! the license plate bracket in front was not very secured and is flopping around and I would have thought I would receive a full tank of gas upon my new/used purchase!
5/23/2018
Theresa B. VERIFIED CUSTOMER
Very friendly thorough and knowledgable
5/23/2018
Ananth A. VERIFIED CUSTOMER
Too much time
Not a good facility to spend hours and waiting
5/23/2018
Melissa R. VERIFIED CUSTOMER
Great customer service
5/23/2018
Martha B. VERIFIED CUSTOMER
I was told my car would be detailed on the day they installed the DVD player and it wasn’t. The day we bought the car, the porters did a horrible job cleaning the car. It had dull spots all over the car. It was very late so we were told it would be detailed but it wasn’t. It still had the dull spots on the side and on the hood. On s positive note, there was s guy who helped me figure out the DVD player. He was very helpful.
5/23/2018
David M. VERIFIED CUSTOMER
Very easy process with the HondaLink app to schedule service. Daniel did an outstanding job checking my car in and overseeing the maintenance on my car.
5/23/2018
Kenneth H. VERIFIED CUSTOMER
Very service minded and friendly. Pleasant experience.
5/23/2018
Chet K. VERIFIED CUSTOMER
Great service .super.
5/23/2018
Cezar M. VERIFIED CUSTOMER
CJ is great.
5/23/2018
Kira K. VERIFIED CUSTOMER
Great service!
5/22/2018
Sarah O. VERIFIED CUSTOMER
Very welcoming & friendly.
5/22/2018
Debra D. VERIFIED CUSTOMER
It was a pleasure dealing with Alex and his team!
5/22/2018
Camille &. VERIFIED CUSTOMER
TJ Taylor is always the consummate professional and a pleasure to work with whenever we need service at McGrath Honda St. Charles.
5/22/2018
Robb L. VERIFIED CUSTOMER
Great customer service. I think my bumper is fixed. Super grateful they were able to just do parts because my hubby was recently unemployed and we are starting over. Huge relief they didn't say I needed a whole new bumper etc.
5/22/2018
Nicholas K. VERIFIED CUSTOMER
Knowing that there was going to be some minor internal engine work, I pointed out to people in the service department that I had decreased my engine and the surrounding components. I got it back, the car runs fine, but I found grease and oil spattered about the compartment. No problem, I’d be greased it, but I’m very unimpressed that I wasn’t listen to. That was however not Michael Castro that I spoke to about the engine compartment, it was other service technicians. So it could’ve been partially my fault, but it still shouldn’t have been splattered with Greece and oil! Michaelon the other hand was very attentive and helpful. He was good!