McGrath Honda of St. Charles Auto Repair Service

Hoping this problem is finally solved tire light went off last week znd I was at the st Charles Honda went home then today may 21st went to work tire light on again tire changed at my lunch hour when it was time to go. Home from work tire light on again back again to st Charles mcgrath they said fixed sure hope it is frustrated but service Dept at least answered all questions thanks

George is, as always very honest and helpful. I live closer to other McGrath dealers but choose to come here specifically for George and the staff. Thanks again!

Mike is great. A pleasure to work with.

Cj was a pleasure to work with. He was both thorough and clear in his explanations, all the while maintaining a professional and friendly demeanor. I would be happy to work with him again.

CJ was very professional and helpful. He explained all options for repairing my car. Enjoyed working with him

CJ was very professional. I would recommend St. CharleMcGrath Honda to my family and friends. I will definitely be back for my next service.

Everyone was courteous and helpful.

I have a 5 year warranty with my tires when I originally purchased my car. Yet every time I bring it to the dealership they do a temporary fix on my Tire. I ran over a nail and all I want is a new tire. My car is 3 year old and I don’t understand why this is so hard to fix. Shouldn’t the dealership have access to my original contact?

Great service personnel, I just was expecting my car to come out with a shiny wash, and it didn’t.

Went very smoothly

Professional and courteous.

Your service personnel went beyond helping me with my car - specially Michael Castro. I would and will recommend McGrath Honda. Than you.

Great as usual. 1 hour. Efficient. Went through report. All good. Love Saturday hours.

Daniel is professional and very thorough. I am always satisfied with the service and care I receive at McGrath

Alex was great friendly accomidating and very understanding

Alex was very nice and accommodating

Awesome job on his part in keeping me informed and excellent and prompt service.

Very happy that the problem was found and resolved on first visit after putting up with problem for 3 weeks

This was the second time this week my car was serviced by McGrath. The first time they were unable to determine the issue with my air conditioning. I returned the car today because I encountered the same issue again. They put my car through numerous tests today in order to get the car to show the issue with the air conditioning. They were unable to find the issue. This is unfortunate but not that part that upsets me. The most disappointing part of all of this is when I was leaving the car dealership and had been driving my car for 15 minutes and just a few miles my check engine light came on and the drive light on my dashboard began to flash. I immediately called John Paplaczyk and he told me that what they did today had nothing to do with the issue I was currently experiencing. I ffind that hard to believe especially since my car was put through multiple tests for several hours. I wish that John would have offered for me to bring in my car again and check the codes. Instead of writing me off quickly by saying he didn’t know what my drive light was flashing but it had nothing to do with what was done on my car today. I take great care in my car and am disappointed that I left McGrath Honda of St.Charles with more problems that I came with. I’m looking forward to discussing this with a manager. Thank you.

alex was good and professional