Great job, Alex and Eric! I enjoyed working with you.
5/12/2018
Valerie C. VERIFIED CUSTOMER
This is not my car! Please stop texting me. This is my ex husband's car. I called the other day to update your records and apparently you still havent. You have the wrong number and owner.
5/12/2018
Juan R. VERIFIED CUSTOMER
Excellent service!! Thank you.
5/12/2018
Andrzej G. VERIFIED CUSTOMER
Great communication thank you !!
5/12/2018
F Robert. VERIFIED CUSTOMER
Great and fast work
Leroy Trusty provided excellent service
5/12/2018
Cynthia S. VERIFIED CUSTOMER
CJ was great but my car, which I work hard to Keppler smelling like new, smelled like a mix of body odor and heavy petroleum product when I got in it. Even a 45-minute commute to work with the windows down did not alleviate it. It seems better today but I found it offensive and almost nauseating.
5/11/2018
Terry L. VERIFIED CUSTOMER
None
5/11/2018
Fitore K. VERIFIED CUSTOMER
I called to see if there was any way I could be fit in. The service guy said yes I have time ! He was great and had my oil changed super quick. He also took Time to explain how to take care of my car and what is needed.
5/11/2018
Mayra E. VERIFIED CUSTOMER
Thank you for the excellent service !
5/11/2018
Blythe M. VERIFIED CUSTOMER
George was very thorough and personable!
5/11/2018
Jennifer R. VERIFIED CUSTOMER
John is amazing. He resolved all issues. Another Honda dealer was not going to let me drive off the lot because of a broken oil pan. Turns out it's not broken and the Time sent is permanent. Thank you for being honest!! I am only ever coming to this service center even though I moved 45 min away.
5/11/2018
Debi G. VERIFIED CUSTOMER
Leroy Trusty was very professional & helpful.
5/11/2018
Edward P. VERIFIED CUSTOMER
Fast and friendly service!
5/10/2018
Stephen C. VERIFIED CUSTOMER
Mike always does a great job and ensures everything promised is delivered.
5/10/2018
Jeffrey R. VERIFIED CUSTOMER
Alex was great!! He went above and beyond...a real gem. He is someone that you want representing service at Honda.
5/10/2018
Mateo G. VERIFIED CUSTOMER
Great service
5/10/2018
Diana L. VERIFIED CUSTOMER
Very friendly!
5/10/2018
Greg W. VERIFIED CUSTOMER
Hopefully no more problems with the car
5/10/2018
Susan S. VERIFIED CUSTOMER
I have owned 3 Hondas. A ‘95- ‘00 & ‘17. I’ve been associated
with Countryside Honda, Joliet Honda & St Charles. The St Charles location
is by far the best when it comes to customer service, Michael Castro is without
a doubt the most amazing Service Advisor I have ever encountered. He is genuinely interested in the owners challenges they are having with
their vehicle. He always keeps you informed. I will always recommend St Charles Honda to anyone who asks and even if they don’t. Thank you. ????